Hi. My name’s Rupert and I’ve been working as a customer service rep at Arena Flowers for a few months now to earn some cash to support my glamorous student lifestyle of baked beans on toast. Everything had gone as expected in the CS role, happily answering calls, updating orders etc until the 20th of December, a day very different from those that went before.
I should have known something was up when our managing director (who also happens to be my eldest brother) approached me with a disconcerting smile plastered over his face. He asked me if I’d like to go out delivering some of our beautiful Christmas flowers and gifts across London. You may be wondering why the managing director would be going out delivering plus recruiting one of his phone jockeys to help him. The answer is simple: Christmas + flowers = lots of orders, so it’s all hands to the pumps at such times…and it was a great day!