Answer? It was taken at 0410 in Harwich ferry port, on the East coast of the UK when Ronald and myself should have been sound asleep in our beds in Noordwijkerhout, NL and London, UK respectively.
Why? A consignment of box lids that was due to come over during Mother’s Day week didn’t materialise and we […]
Filed under: Big Mistakes, Distribution, Mega Days, Mother's Day, Operations on March 6th, 2008 | 2 Comments »
It’s this Sunday! If you’ve forgotten, best dash off to our Mother’s Day flowers category and buy your beloved Mother some flowers and gifts while you still have time. We promise this post will still be here when you get back and you can then discover at your leisure the arcane way in which […]
Filed under: General, Mega Days, Mother's Day on February 27th, 2008 | 1 Comment »
This year, we elected to make a donation to the British Heart Foundation’s Valentine’s Campaign for every one of our Tulips Bouquets and our Heart of Chocolates products sold for Valentine’s Day. We’re happy to report that in this way we raised several hundred pounds for the BHF (exact figure and cheque to the […]
Filed under: Ethics & Environment, Flowers, General, Mega Days, Valentine's Day on February 21st, 2008 | No Comments »
Valentine’s Day is the busiest day of the year at Flowers HQ. We plan and organise the day well in advance to try to minimise hiccups and to ensure we successfully bring lovers together on the big day. It’s not easy, as we do about 20 times more orders than normal on the […]
Filed under: Distribution, Floristry, Flowers, Mega Days, Operations, Valentine's Day on February 15th, 2008 | No Comments »
Hello, everyone. Apologies for the relative blog silence of late. We’ve been super busy at Flowers HQ - not only is Valentine’s Day looming, but we’ve also been hard at work on a top secret, world first feature for our customers - video and voice messages delivered with flowers. Heard of […]
Filed under: Customers, Marketing, Matters Webby, Mega Days, Setting up, Valentine's Day on February 8th, 2008 | 1 Comment »
We’re delighted to say that we’re supporting the British Heart Foundation’s Valentine’s Appeal this year. In the UK 2.6 million men and women live with coronary heart disease and last year, the BHF Heart Nurses provided 50,000 heart patients with vital support to cope with the trauma and pain of heart disease. The […]
Filed under: Ethics & Environment, Mega Days, Valentine's Day on January 25th, 2008 | 2 Comments »
We often get asked about floristry, how we make our bouquets, what goes into them and so on. So we thought it might be fun to actually show our readers first hand. With Valentine’s Day exactly a month away, we felt that we had to choose the most romantic bouquet of all for […]
Filed under: Floristry, Flowers, Mega Days, Valentine's Day on January 14th, 2008 | 2 Comments »
Hi. My name’s Rupert and I’ve been working as a customer service rep at Arena Flowers for a few months now to earn some cash to support my glamorous student lifestyle of baked beans on toast. Everything had gone as expected in the CS role, happily answering calls, updating orders etc until the 20th […]
Filed under: Christmas Flowers, Distribution, Flowers, General, Mega Days on December 28th, 2007 | No Comments »
It has to be said that our florists are some of the jolliest people I have ever met. It’s not difficult to imagine that spending every day with flowers puts a smile on your face so it’s always nice to come in to the office via the warehouse in the morning.
A typical path in […]
Filed under: Christmas Flowers, Distribution, Floristry, Flowers, General, Mega Days on December 14th, 2007 | 1 Comment »
When we set up Arena, we wanted to ensure that we had a great range of add on gifts to make the perfect complement(s) to the perfect flower arrangement (that’s my personal favourite). Because we buy direct from the flower auctions in Holland, our flowers are incredibly fresh and, because we cut out the […]
Filed under: Ethics & Environment, General, Marketing, Mega Days on November 7th, 2007 | 2 Comments »
Every now and again we get a really ace order through and it makes our day. We reckon we have a particularly brilliant one for delivery tomorrow. It combines the gift buying staples of “going the extra mile” and “buying everything in the shop” with a new attribute - “making Richard [ace Arena driver] sing […]
Filed under: Customers, General, Mega Days on July 12th, 2007 | No Comments »
