Customer Reviews, Feedback and Testimonials for Arena Flowers > September

We do our very best to produce exactly the right experience for our customers and 99% of the time, we get it right. On the rare occasion that mistakes occur, we offer our satisfaction guarantee.

However, don't just take our word for it. Below is feedback from real customers. Or, click the Shopping.com logo to read independent customer reviews of Arena Flowers.

Independent Customer Reviews Of Arena Flowers Customer Reviews Of Arena Flowers compiled by Google
Thank you!! You delivered the flowers and gifts that I ordered online for Ena M's 90th Birthday right on time, just as you said you would! I received a call from a very surprised and excited lady. I just wanted to comment on your prompt delivery and express how leary I was sending something by computer that I had never seen before or with a company I had never dealt with. But...WOW you do an exceptional service. I live in Canada and my Aunt lives in uk">England so it is difficult to send things by mail as they often never arrive at all. I will certainly use your service again. Keep up they great service. Suzanne M New Brunswick Canada

2008-09-30

I`d like to thank you for a great service, my fiancee was very happy with the gift. I`ll surely order from you again. Pompiliu

2008-09-30

My daughter, Fiona, was thrilled with the flowers and plants">plant delivered on her birthday on 29th September. She said they were beautiful and well presented and the person who delivered them was very cheery. Sandra

2008-09-30

Thank you and your team at Arena Flowers for excellent service ! Thomas

2008-09-30

Living in netherlands">Holland I thought it might be difficult to arrange a funerals">funeral tribute in the UK. You have proved that Arena Flowers understands the importance of trustworthy, prompt and sensitive action. I would like too compliment you and I will certainly use your services in the future and advise my friends to do so. Thank you and regards, Brian H

2008-09-29

Hi, I would like to say thank you for your service. I am using your company for a while and everytime i really happy, as you flowers are amazing and the service is super'. Thank you very much Gabriel N

2008-09-29

Great customer service, thanks!

2008-09-29

Hi Arena, Yes Cassandra Loved her flowers. Thak you. I was impressed with how simple it was on the phone and that you were able to deliver same afternoon. I will happily use you again. Regards, Angela El-C

2008-09-29

Thank you, The sunflowers arrived much to the delight of my daughter, we were both impressed by the flowers and the presentation, and the care you take in the packaging, I normally buy via interflora but they did not have sunflowers and I found you via the internet.should I ever need to send flowers again you will be my 1st choice, Thank You again. Sheila W

2008-09-29

Ruth, hello, as requested I am providing feed back to the service provided by Arena Flowers. Today is my mothers birthday, she is in eighties and lives with my father in their bungalow. I live in Switzerland and logged onto your site a few days ago to order the flowers, the selection you provide seems to be very good and varied. I have just finished talking to her on the phone, finding out what kind of birthday she has had, so now I can truly write many thanks for the service provided and of course the flowers, which my mother has just said are the best she has ever received. I was impressed with receiving the confirmation email and my mother was very impressed by the 'box and packing' that the flowers arrived in and the Gentleman who delivered them. Thanks again from a very happy customer, Kind Regards David K

2008-09-29

hi! just opened my e-mail and behold your reply to my request was noted. thank you very much, you're very efficient and this reflects on the kind of service your company offer. thanks and more power. elmo

2008-09-29

The order was delivered earlier in the day than I expected and the flowers were gorgeous. I will definitely use Arena flowers again. In a word 'impressive'! Regards, Dianne D

2008-09-29

Dear Marijke & Team Thank you, the flowers you delivered to our friends Cinette & Hedwig were fabulous - especially the roses! The champagne was also excellent quality and our friends really appreciated it. I'd also like to say that you took care to ensure the delivery address was correct as this was a new building not yet listed in the postcode database. Great job, wonderful service and even better quality gifts. I will definitely be checking your website when its time for christmas shopping :) Thank you so much! Kind regards Julia A PS: Your London branch also gave us a great service back in May when we had to order a bridal bouquet with only 48 hours notice - clearly Arena has got the idea of customer service very well. thanks again!

2008-09-29

Hi Ruth A short note to let you know that last Monday evening I received a phone call from an aunt who this last weekend celebrated her 90th birthday. The purpose of the call was to thank us for a delightful floral arrangement received via your network. We would like to express our deepest appreciation for your efforts and ability to deliver at such short notice. Your network is quite remarkable considering that we reside in Johannesburg South Africa, you in the London area, judging by your telephone code, and the recipient in Italy. Thank you for an incredible service. With Appreciation Bruno R

2008-09-28

Thank you Thank you. you guys are awesome!!! She LOVED them and has gone off to a lovely cottage in Essex that her husband rented for today and tomorrow. This meant a lot to me that she received them before she left. I will certainly use you guys for ALL of her special days. Ann L Louisiana USA

2008-09-27

Thank you yet again for your wonderful service - always delivered on time and with flowers that always give joy. You are simply the best floral delivery service I have ever come across and I continue to tell my friends not to use any other floral delivery service but ARENA FLOWERS. Please do feel free to 'publish' this praise on your site. Thank you again. Mrs G was delighted with her lily bouquet which was sent to her in memory of her husband. Vivienne P

2008-09-27

Shelagh was thrilled with her flowers. Thank you! Anna

2008-09-26

Thank you the flowers were very well received. What a prompt and efficient service. I looked at a lot of web sites before I chose yours and I like knowing that everything is in the price you see, a lot of them add delivery on at the end which is frustrating when you are working to a budget. Amelia

2008-09-26

Oh THANK YOU!!! A colleague here recommended you as a flower ordering company with that extra difference and you have proved her right! Many many thanks. Fran

2008-09-26

My daughter was so happy with her flowers they came early as well she lives in Cyprus I live in uk">england I was nervous sending things on line but it was great thank you happy customer. Susanne

2008-09-26

Hi You certainly made my sister's birthday on Friday 19 September. I live in Spain and I wanted to surprise her on her 50th birthday - with your help I certainly managed this. She telephoned me on Friday evening, over the moon with the quality and quantity of her flowers. I was a little hesitant when I made the order, but can assure you that I am singing your praises to everyone and will certainly use your company every time in the future when I wish to send flowers. Sincerely Suzanne P

2008-09-26

Just received a "thank you" message from Dilana a short time ago....she said we made her day! Thanks to you for helping bring some major happiness to a sweet n important person in our lives! We are appreciative for your very fine service n the flowers were lovely... she sent us a pic with her e-mail! We will return to you for any additional international orders in the future! Our experience was a most pleasant one! Nancy

2008-09-25

Good morning arena, Just to let you know that I am very happy with your service. My order was delivered first thing and Mrs Daniels who received them was overjoyed with what she received. Thanking you for excellent service – this is very rare these days. Tracy B

2008-09-25

Natalia was delighted with the bouquet – Flowers were just her colour. John

2008-09-24

My compliments to all of you on very friendly and fail-safe service! Danuta was really very nice surprised. Thank you again for all endeavours to assist! Malina

2008-09-24

Thank you for the text and e mail which assured me that the flowers had arrived safely. Elizabeth

2008-09-23

Excellent A+++++++ To the great people at Arena Flowers, My first time as an Arena customer, and certainly won’t be the last. Excellent customer service could not fault it. I ordered flowers from the UK to netherlands">Holland and communication was terrific with all my many questions being quickly answered and my worries being put to rest. She was delighted with her flowers, they looked even better than those pictured. Thank you very much, Ryan C

2008-09-23

My daughter-in-law (40th birthday !) was delighted with the bouquet, and I thank you for an excellent service. I will recommend that they use your company when sending flowers. Ruth V

2008-09-23

Apparently the flowers are beautiful and so I am very grateful. Ordering flowers online for my girlfriend back in the UK is not the easiest thing to do successfully! Thank you for at least making it a reliable and slightly more straightforward process. Christopher

2008-09-23

Our cousins from Epsom called us in Canada to thank us for the beautiful flowers and chocolates we sent them. Thank you for making it so easy to do. You are bookmarked in our favourites now. We’ll be back. John and Rhonda

2008-09-22

Our cousins from Epsom called us in Canada to thank us for the beautiful flowers and chocolates we sent them. Thank you for making it so easy to do. You are bookmarked in our favourites now. We’ll be back. John and Rhonda

2008-09-22

Dear Sir/Madam, Please allow me to start this message by telling you that I give a lot of feedback when I feel it necessary, but I find that nearly all the feedback I give is quite negative (but for a good reason I might add!). However, this e-mail is one of those one in a hundred+ which is actually positive. I must hand it to you all as a team, that I genuinely could not ask for more. I have used Arena Flowers twice now, and on neither occasion have you failed to impress. The first batch was a little "I love you" gift which was frankly stunning. My partner said all her friends commented that the flowers were beautiful and they were delivered where, when and in the exact manner I had requested. Two happy customers - myself, and most importantly, the recipient! Not to mention some very jealous friends... Thus, it seemed only logical that I returned when a certain someone's birthday came around. This time I opted for a little helium balloon too, and I can once again only try to put into words the "Wow" factor that was acheived. For a reasonable price with low delivery costs you offer outstanding flowers, beautifully arranged and delivered with impeccable service. So I would like to say once and only to everyone at Arena Flowers: Thank you so, so much. You have made so many people smile, including myself and those on the receiving end. Do not think your efforts go unnoticed. Pat yourselves all on the back, and know that you are infinitely better than any high street florists I have used! Sincerely, George F

2008-09-22

Many thanks, everything was perfect! Brilliant service! Kind Regards from Germany. Roman

2008-09-21

Just to say what a fantastic service you offer. I have ordered a few bouquets from yourselves and everyone who has received them is over the moon. thanks again. I will continue to use your services. Carol

2008-09-21

Having used Arena Flowers for the first time, I wouldn't hesitate in using them again. The web-site is very straighforward to use and well set out. The recipients were delighted with their flowers and card. The fact that Arena informs you that delivery has taken place is very useful. Thank you Arena. Lynda W

2008-09-20

Many thanks for your very prompt and courteous service. I received a lovely phone call from Veenus to say thank you and to let me know how lovely the flowers and chocolates were. Hope to use your services again in the future. Nicky

2008-09-20

I have received the roses on time.thanks you very much and have a nice weekend.. Soner

2008-09-20

Thank you once again for you great superb service, the flowers were greatly appreciated and also the wine. We shall of course be using your service in the near future - congratulations on being so reliable. Maureen

2008-09-20

Thank you very much for delivering the flowers to my mom on the same day. Thanks for all your effort and help. You have made her day and she was very pleased to see them. Thank you again and I will definetly use your service in future. Anisha

2008-09-20

Thank you for letting me know, this is an excellent service that you offer. Karen

2008-09-19

Just to say thank you for delivering the flowers to my Sister in Canada on the l5th September. She was very pleased with them and said they were really lovely. Many thanks for making her day! Jan

2008-09-18

Many thanks. My mother. who celebrates her 90th birthday on 18th September 08 is delighted with the beautiful flowers. I was very impressed with the precise recording of message and delivery instructions - I will use your service again! Also, thanks to 'Jaquie' for her friendliness and interest. Felicity W

2008-09-18

thank you for your reply Jackie...your service is amazing have a happy day & if you see someone without a smile today...give them one of yours...smiling.... sending angel wishes & faerie magic

2008-09-17

Just to quick note to say the flowers were beautiful - everything I had asked for was carried out; they were perfect. Many thanks. Lucy

2008-09-17

I would like to thank you. The blooms were exquisite and the flexibility of you delivering a day early with such short notice fantastic service i will definitely buy from you again. Regards Mathew

2008-09-17

My Mother received her gift on time and loved the flowers. Mrs M

2008-09-17

Many Many Thanks for delivering my order of flowers to my dear friend Ilse DeB, she phoned me to tell, me how thrilled and surprised she was to receive such a beautiful bouquet of flowers. They came superbly packed in a box with plenty of unopened buds which will open in days to come. She also sent me a picture of them in a vase she was so pleased with them, also said the scent filled her room, the card was also very nice. Thank You Arena, I will recommend you and will use your company again Kindest regards Cathy S

2008-09-17

Once again, impeccable service, lovely flowers that really made my mums birthday extra special. Thank you for the brilliant and very reliable service. I look forward to ordering again soon. Sarah

2008-09-17

Thank you very much, we surely will use again Arena flowers, great service! A kiss from Italy. Elena

2008-09-16

Thank you so much. I am very happy with your service and will recommend it to all my friends. Irene

2008-09-16

Thank you for your service! Zartasha

2008-09-16

My daughter was absolutely delighted with the flowers. This is the first time I have used Arena Flowers, but I will definitely be using your service again! Karen

2008-09-15

Thank you for the prompt service I received, I was really impressed with the delivery. The flowers are beautiful and were well received by my parents on their 50th anniversary. Kind regards Helen

2008-09-15

I wanted to thank you and Arena Flowers for the service you provided on Friday in taking my telephone order, and on Saturday when the flowers were delivered. The flowers were for my parents 50th weddings">wedding anniversary, they were delighted. The roses and balloon were delivered in a timely manner and in a robust box to protect them. The roses were beautiful, fresh and well presented. The service you provided was excellent and I will have no hesitation in using your services again and will be only too pleased to recommend you to my family and friends. Once again, thank you. Jackie

2008-09-15

I just wanted to say thank you so much for the lovely delivery of flowers, balloon, wine, chocolates and the 'get well soon bear' to my husband in hospital. So many times in the past when I have ordered flowers from the usual flower companies they have been a disappointment but these were lovely just like the picture! The little 'get well soon bear' is so cute and has had lots of comments made about it. Also being able to order quality brand alcohol and chocolates rather than a shop's own brand makes it far more special. I have passed on your details to my colleagues family and friends and will definitely be using you again for both business and personal use. Maxine

2008-09-15

Just to let you that the flowers i ordered from you for my friends birthday arrived within the time i asked on the 29Th August. My friend Margaret was well pleased with them she sent me picture and they looked perfect to me and she was well happy with. I looked forward to using your service again in the future. Caroline

2008-09-15

It was really quick, good service!! Mam was happy:) Rukhsara

2008-09-15

Thank you for such prompt service. My daughter was delighted and said the flowers were beautiful. I will certainly keep your number and am sure to use you again. Jan

2008-09-15

My Mother in-law was thrilled with the flowers and the freshness of them she rang us the same day and it had improved her day extremely. We have used other flower companies before to send flowers to the UK but this time we thought we would try your company and are quite pleased with the result. Sandra

2008-09-14

Just like to send a big thank you for the flowers which you sent. We live in Perth Western Australia and the flowers were for my mother in laws 80th birthday. (she lives in Coventry UK). We received a phone call from her as soon as she received the flowers and chocolates and she was over the moon. I picked you from an internet search and will be using you again. Maureen

2008-09-14

Thank you for your great service.The roses bouquet was very much appreciated as well as the timely delivery. I was so impressed with your service and have ordered again from you today! Dinay

2008-09-14

I wanted to say thank you for the beautiful flowers that you sent on to my daughter for her birthday. She called me from the UK (I am in Australia) to say thanks and told me they were amazing. Beautifully presented in a box she could fit in! Fresh and a lot of them! And on the day I requested! When ordering on line it's a bit of a gamble but now I know I can rely on Arena flowers! Suzi

2008-09-14

Many many thanks for the flowers that my sister received yesterday as she has only just moved to Canada to start a new life, it was really extra special that I found your fantastic firm and was able to get the flowers delivered on her actual birthday. I will certainly be using you again once again many thanks for a wonderful service, and if I can just say anybody looking at your site and hesitating please just go ahead you won't be dissapointed. Wynne

2008-09-13

I just wanted to write to say that you guys are brilliant, brilliant, brilliant! I have used your company several times before and each time I do, I am more impressed with your customer service and your products. I ordered some flowers for a friend today (Back to Black - an absolute cracker!) at 13.05, I received a call from my friend at 16.25 to say thank you for the absolutely stunning arrangement - just over 3 hours from when I placed the order! I shop a lot online and have yet to come across a company as good as yours, your flowers are always fantastic and slightly different from the norm, your free delivery service has never let me down and today was amazing, and your customer service team are friendly, professional, helpful and efficient. I am telling everyone I know about you - and even some people I don't!! Loving your work guys, keep it up! Dee

2008-09-12

Buying these flowers when I am in Australia could not have been easier. Your communication is excellent and I loved that. Thanks for your efforts. Kate

2008-09-12

Thank you very much for this excellent service. Amazing what we can all do through the world of the Internet. Appreciate your assistance and will highly recommend your services to my Scottish counterparts in the side of the world!!! Allison

2008-09-11

Just wanted to say thanks very much for excellent service! My order arrived a touch early in the morning, but the flowers were superb and the condition was A1!! Excellent work by your team in both the quality of the selection, the quality of the flowers themselves and also the quantity! (I was a little worried at first by the size of the bouquet not matching the cost - but that proved to be unfounded!) The glass vase was also a nice touch and well appreciated! I will definitely use your service again and recommend you to my friends! Mike H _________________________

2008-09-11

Many thanks our daughter was very pleased with the orchids">orchids you delivered, we found your site and service very efficient. Will be using you again. Bernadette

2008-09-11

Thank you for your message. Pippa was delighted with her orchids">orchid - thank you for a great service! You found her in the middle of rural uk">Wales! Susan

2008-09-11

I am very pleased with the flowers which were delivered today - the recipient was delighted. Thank you for the wonderful service, I will definitely be using Arena again in the future and will be recommending the site to friends. Marion

2008-09-11

My sister was very pleased with the flowers and teddy that we ordered with you and we were pleased with the speedy delivery and great communication from your shop. Andrew

2008-09-10

Thank you thank you thank you....Helene thought your flowers were absolutely beautiful & what better timing...I asked if you could deliver them about 11.30 ..you said you couldnt promise a time but they arrived at 11.33...WOW YOU ARE AMAZING....Thank you again..!!!!!!! I have used you before & will definitely use you again & will recommend you again to my friends & family.... Have a happy day. Sending you all angel love & lots of faerie magic with sunshine hugs. Lynne

2008-09-09

A big thank you for the flowers you delivered from our family to Kirsty who has just got engaged to our youngest son Alex. The flowers were to welcome her into our family and she has phoned to say that they are beautiful. Thank you once again and we will be using you again in the future I am certain. Christine

2008-09-09

Just wanted to let you know the flowers were beautiful and my sister in law was very impressed with your service! Chandra

2008-09-08

Thanks Great Service, on time and the flowers were beautiful! Corne

2008-09-08

Thank you for delivering it for me.. they loved the flowers...much appreciated. Jeya

2008-09-08

The order was recieved the next day as promised and they were lovely I was informed by my sister so thank you very much and i shall be using you again. Teena

2008-09-08

Thank you very much my parents say the package was awesome. John

2008-09-06

Thank you very much for a very good service. Ann was thrilled with the orchids">orchid and it arrived when she was in - always helps! Very impressed - thank you. Lesley

2008-09-06

Received telephone call from Jan this morning who was elated with the foral arrangement. I am very pleased that things were handled so well by your staff. It was truly a pleasure doing business with you. Many thanks from this side of the pond! Carol

2008-09-06

Thank you very much, my mother said they were one of the best bouquets she's had ordered through the telephone. Philip

2008-09-06

Thanks lovely surprise and very nice phone service. Maggie

2008-09-05

Just a quick feedback note - to thank you for excellent service. Reasonably priced beatuful flowers and my order was delivered within two hours of me realising it was my friends birthday. Brilliant for those of us who are organisationally-challenged! Kathryn

2008-09-05

I just wanted to let you know that this is the third time I have used you, at least, might be fourth! – and I am looking forward to the same high quality that I have come to expect. I love the flowers I have chosen this time, and love the fact that you always have a great variety of choice available. This particular order is very different from anything you usually see. I also hope that my family start noticing that you deliver all your goodies to Australia – and hope you will do an aggressive ad campaign to that effect. From the delighted reception in the UK I have always had, I would very much like to be sent some of your goodies myself!!!! My family are amazed that you can deliver so much, the flowers are always beautiful, and delivery has always been prompt! Thank you for your wonderful service! Kate

2008-09-05

Just wanted to pass on some great feedback for some flowers that you delivered to my mum yewsterday for her birthday. I had been searching the internet for a home delivery florist who could offer me some bright, cheerful flowers at a reasonable price. I went to all the usual companies (I won't mention any names but we know who I mean) and I found them to be very expensive and the bouquets not very inspirational. When I stumbled across your website I was very pleased with the choice of bouquets on offer and the prices for these. I choose the sunflower bouquet as it was bright and colourful, just what I had wanted! I found the website order form very easy and simple to use and I really liked the photo printing option. This was a nice touch. The flowers arrived on time and my mum said they were really beautiful and she was thrilled with them. Thank you Arena Flowers, I shall use you again. Donna

2008-09-05

Wow! What a service! I placed my order at 11am this morning and at 1.15pm I had a call from a most delighted recipient who was in possession of a beautiful orchids">orchid. I had never used your service before, but I will definitely be using you again! Many many thanks! Carolyn

2008-09-05

Mrs B informs me the flowers were beautiful, I will definitely use your service again. Gillian

2008-09-05

Just to say I was really pleased with the funerals">funeral flowers you made for us. It is the first time I have ever ordered flowers & they have been exactly as pictured. I will be using your service whenever I need to order for any occasion. I only wish I had found you sooner. Thank you very much Lorraine

2008-09-04

Just to say a big thank you for the beautiful flowers sent on my behalf. I had a phonecall from an exceptionally happy 80 year old lady, the great grandma of my children. She was delighted and thrilled with them and she said it had made her birthday even more special. Julie

2008-09-04

Brilliant! Delivery within 2 hours of ordering - outstanding. The director of The Duchess was thrilled. Wendy

2008-09-04

Some more feedback from me is that I love the fact that all my orders so far are delivered fairly early in the day, despite 6pm being the cut off for standard delivery. More good value. Kimberley

2008-09-04

The flowers arrived within 2 hours of my placing an order and have been described as "gorgeous" by the recipient so I am a very satisfied customer. Jean

2008-09-04

A very good service. Thank you ! Marilyn

2008-09-03

Lady P loved her "field of freesias". I did not know previously but they are her favourite flowers.It was just luck. Thanks for your help. Lady F

2008-09-03

Thank you very much for your delivery of flowers. After a slight mishap (driver not being able to find company) they were re-delivered shortly afterwards. My friend loved the flowers and said they were a spectacular bunch of flowers and very fresh. It's great to now know a fantastic florist in London. As I live in Dubai I often send flowers to family and friends and sometimes it's hard when you do not know any in the city you are sending to. I will definitely recommend Arena Flowers to other people. Thank you so much for helping me brighten, and make, their birthday!! Joanna

2008-09-03

Dear Josephine & Arena Flowers. I just received a call from Julian, he liked the gift very much. So i'm sending this mail to thank you You all for help:)))) Best regards Hannah

2008-09-02

Thank you she was really happy! Best regards Elaine B

2008-09-02

I have to say I stumbled across your website & felt very nervous using it for the first time as it was for my mothers 70th birthday & my sister who lives abroad asked me to organise some flowers for her. I was very impressed with the service & my mother says that the flowers were beautiful. I have already mentioned you to friends & I will definitely use you again. Sharon

2008-09-01

Many thanks for the beautiful white roses that you delivered to my wife at her place of work. She has had so many comments regarding the quality of the flowers and she also mentioned how well packaged and presented they were. I searched various floral websites and it was only on yours, that I found the perfect bouquet to truly represent our 1st weddings">wedding anniversary. I will certainly be adding you to my favourites for future celebrations. Mark

2008-09-01

Once again, many thanks for the fantastic quality of flowers sent! They are talk of the office once again! Claire

2008-09-01

They did say thank you and thought that the sunflowers were magnificent. They also said that the presentation and wrapping was stunning. Many thanks. I saw them myself and they were lovely and good value for money too. Susan

2008-09-01

Liz and Brian were thrilled with flowers delivered to them, the colours were perfect and Liz said the flowers were so fresh. Many thanks I will definitely use you again. Gill

2008-09-01

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Customer Feedback

  • Friday, 28 March 2014
    I ordered  the Indoor Luxury Basket for my daughter which arrived in good time and she loved it. She took at photo and I was so pleased that the plants were in such a beautiful condition - healthy and fresh with buds, opening and full blooms on the flowering plants and shiny green foliage on the others. Thank you so much for delivering such a quality gift. Nige H
  • Thursday, 27 March 2014
    Thank you so much for prompt delivery of mothers-day-flowers! My mother in law was over the moon and said they were beautiful. If you've pleased her then you have pleased me! Thanks again Kind regards, Vince E
  • Wednesday, 26 March 2014
    The recipient was absolutely delighted with the bouquet.  She commented on the beauty and variety of the flowers, and was very impressed by the packaging, and that none of the flowers had been bruised in the least, despite the box. An absolute success! Thank you. Terri S



 

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