Customer Feedback and Testimonials for Arena Flowers > April 2009

We do our very best to produce exactly the right experience for our customers and 99% of the time, we get it right. On the rare occasion that mistakes occur, we offer our satisfaction guarantee.

However, don't just take our word for it. Below is feedback from real customers. Or, click the Shopping.com logo to read independent reviews of Arena Flowers.

View customer feedback by month

Thursday 30 April 2009

Fantastic flowers and service - can't fault it!

Thanks you!
Regards,
Jonty T

Thursday 30 April 2009

I would just like to say that my Mum has just phoned to say how lovely the bouquet of flowers is (she says that she has never seen a bouquet quiet like it!!)
Many thanks for making her day...

Tracey J

Thursday 30 April 2009

When a dear friend had to go into the hospital, I first thought of sending flowers FTD, but my local florist in the United States could not guarantee a delivery date. I went on line and found you. Your step by step instructions for ordering made it very easy. I have never dealt with anyone so professional. In the U.S. you never know if the recipient received his flowers unless you got a personal thank you note. With your sending confirmation of delivery, it put my mind at ease and made my day. If I ever have occasion to send flowers to Swindon again, you are already on my favorite's list stored in my comp. Thank you so much.

Hannah L

Thursday 30 April 2009

Dear Arena flowers,

Lucy was delighted with the spring flowers you delivered. She thought the packaging was wonderful and the display beautiful. Thank you.

Sarah M

Thursday 30 April 2009

Thank you for providing an excellent service and keeping me notified at all times! I will definitely recommend you.

Jonathan D

Thursday 30 April 2009

Flowers were beautiful and delivered promptly. Will definitely use you again. Thank you!

Lyn M

Thursday 30 April 2009

Dear ArenaFlowers!!

I can not find the words to express my gratitude for your Perfect Service.

ArenaFlowers has a presentable website, professional florists, fresh flowers, beautiful designed bouquets and finally happy recipients' faces and theirs cheerful moods.

When I use your services i have no doubts that everything will be done on 100% !!!!!

Thank you very much and continue your work!!!!

Sincerely,
Valentina P

Thursday 30 April 2009

Thank you so much for delivering such beautiful flowers to Eva. Indeed, they did make her day. She said they were exceptionally beautiful and she was very grateful to the delivery person for helping her to bring them inside her home, since she is rather handicapped at the moment.

Sincerely,

Lore P

Wednesday 29 April 2009

Hi ,dear all:
Thanks very much for your service .that was really nice service and she loved the flowers and gift .Thanks again

Xiaodong X

Wednesday 29 April 2009

Many thanks for the delivery of the flowers and champagne. They arrived before 6pm even although I only ordered them at 2.10pm. The flowers were lovely.

Thank you for an excellent service.

Best regards,
John H

Tuesday 28 April 2009

My wife received the flowers on her birthday today (within the time i specified) and said they were beautiful.
Thank you.

Akber

Tuesday 28 April 2009

I am very pleased with my recent order. The flowers were apparently both Gorgeous and Beautiful, and they really did make my girlfriend's day (she said so herself). I asked that my delivery date be moved a day and you complied with no trouble, which really saved the day as well.

I shopped around to find the best carnations and you had the best selection. I would definitely buy from Arena again!

~Scott

Monday 27 April 2009

Thank you very much for your help. The flowers delivered for my uncle's recent funeral were absolutely beautiful and fresh looking. The delivery was prompt and my initial telephone enquiry to your customer services staff was really professionally handled. Customer service at its best.

Thank you

Helena R

Monday 27 April 2009

Just want to let you know that my sister was delighted with the flowers you delivered to her on 21st April, and sent me a photo of them!
Thank you! Veronica S

Monday 27 April 2009

JUST WANTED TO DROP A LINE TO SAY THANKYOU SOOOO MUCH AND YES THE RECIPIENT LOVED THE FLOWERS AND SENT ME A PICTURE OF THEM.THEY WERE ABSOLUTELY BEAUTIFUL! THANKYOU AGAIN AND I WILL BE DEFFINENTLY ORDERING IN THE NEAR FUTURE I WAS VERY PLEASED!! THANKYOU AGAIN FOR MAKING BOTH OUR DAY SPECIAL. SINCERELY

SHEREE

Monday 27 April 2009

Thanks so much the great service, think you might have got me off the hook!!!
My girlfriend called me as soon as she received them and told me how much she likes them and how kind I am.
Thanks

Chris W

Monday 27 April 2009

The flowers were ordered for my mother’s birthday.
She was delighted with them and commented that they looked beautiful.
Thank you very much and I will certainly be using your service again.
Thank you
SP

Monday 27 April 2009

Everything went perfectly. Thank you very much!

Regards.
Sonja B

Sunday 26 April 2009

First time I have used Arena Flowers. Very impressed with the service. The flowers arrived as promised, and they were lovely. I liked the txt message sent to me confirming delivery. I would recommend you to others.
Thank you.

Tracey F

Friday 24 April 2009

Thanks for the opportunity to provide some feedback after placing an order with Arena.
I am impressed with how user-friendly your website and order is, BUT when I was nearing the final 'check-out' stage, I was very, very happy to be offered the 'include a photo' option. I think that will be the 'jewel in the crown' for the recipient.
Thanks again.
Regards
Vicki

Friday 24 April 2009

Arena Flowers,
I received the following text from her the same day:-
"Thank you for the most wonderful bouquet I have ever received" Thanks to you for making her day that much better!

Regards

John V

Friday 24 April 2009

I would like to commend Arena Flowers on the outstanding service , I will continue to support this establishment because of the service that I have received !
Thank you !
Kind Regards
Tamsin B

Friday 24 April 2009

Thank you she got the flowers.You made her day too. Thanks Lea S

Friday 24 April 2009

Would like to say a big thankyou for your excellent service and good communication through email/phone,
this certainatly put my mind at ease knowing they recieved them ok.
Im sure they loved the flowers and that i will be recieving mail from them shortly and will let you know what they thought
of the flowers. Once again THANKYOU.

Sharon.

Friday 24 April 2009

I would like to thank the staff of Arena Flowers for the flowers, wine and balloon delivered to my daughter in celebration of her 21st birthday. The timely delivery was outstanding. She was so excited about how beautiful the flowers are. I will be sure to recommend your services. Thanks again.

S

Friday 24 April 2009

Hi, further to my earlier feedback praising your service, just to say my sister was thrilled with the gift and commented how elegantly packaged it all was. We are very impressed with you – from helping with our initial enquiry; accurately taking the order details, delivering just what we wanted and making it all look so lovely. And all at a great price, too! Many thanks

Kind regards,
Diane M

Friday 24 April 2009

Just a big thank you for your efficient service and for the beautiful flowers (tulipes) well presented.
My mother was delighted!
Merci!
Anne-Marie.

Friday 24 April 2009

Thank you for once again delivering beautiful flowers to my daughter. I live in New Jersey in the States and have placed previous orders with you for special days for my daughter . The flower delivery has always been on time as well as fresh and pretty (she sends me pictures of them : )

Wendy H

Thursday 23 April 2009

Hello ,
Thanks , I will keep order only from you !!
Your service is excellent !!!

Eli ,

Thursday 23 April 2009

Clare said that the flowers were beautifully displayed and must have cost a fortune.
Thank you
Catherine R

Thursday 23 April 2009

Hi,

Simona did say thank you and she was delighted.
I must say that I am truly impressed with your professional service.

Keep people smiling, you doing a great job.

Kind regards,
Jason

Wednesday 22 April 2009

Hi, I just wanted to congratulate you on your excellent service. My Aunt and Uncle have just received the flowers I ordered for them and they are very impressed. They say they are beautiful, well packaged and the delivery person was very professional.

I was very let down but you have restored my confidence in ordering flowers and gifts online and won't hesitate to use Arena again.

Kind regards
Mr C J H

Monday 20 April 2009

I was told the flowers were beautiful and smelt wonderful.
I appreciated that you contacted me by text, this way I knew the flowers had arrived safely.
Thanks again and I will most definitely be using you again.
Sharron W

Monday 20 April 2009

Hallo, the flowers delivered last week were great and made the recipient's day.

Monday 20 April 2009

Beautiful flowers and balloon. Mother in law thrilled with her birthday bouquet.

Sunday 19 April 2009

Thanks for the brilliant service you gave. I saw the flowers she had received and they were absolutely beautiful.

Sue said they were the best flowers she had ever received!! There is praise for you.

I will definitely use your services again.

Many Thanks

Jane B

Saturday 18 April 2009

Dear Arena
the flowers were great value, as always, and the Mrs thought they were the best red roses that she has ever had
Thank you

Peter D

Friday 17 April 2009

Thanks very much for the delivery of flowers
she said that they were beautiful look forward to using you again in the future cheers

James M

Thursday 16 April 2009

I must say I am very impressed with the service, I loved getting the text to let me know when the flowers have been delivered!!

Well done!!

Charlie H

Thursday 16 April 2009

I just wanted to say thanks for the lovely flowers- tulips -you delivered to my mum for mothers day. She loved them and said they arrived in a package looking ‘wow’.

It is always a gamble ordering flowers online but you appear to have delivered exactly what you advertised and ordering, payment and delivery all went exactly to plan

Many thanks

Jennifer R

Thursday 16 April 2009

Yes, the recipient was delighted

And I was impressed with how easy they were to order

No hitches which really makes life a lot easier

And delivered to the right address at the right time

Thanks, hope to use you again

Clare E

Thursday 16 April 2009

I just wanted to say thank you. I love your end to end service delivery. I have received continuous updates from your service and the last email confirming the time and date of the delivery is a real winner.

Thanks for making it a breeze.

Warm Regards,
Berk E

Wednesday 15 April 2009

My daughter received her flowers in Scotland, and I am , and she is, more than happy with the service. The quantity and quality was more than I expected. Thank you. I shall in future if I need to send flowers use arenaflowers. And will have no hesitation in recommending you to my friends and family to do the same.
Julie L (Australia).

Wednesday 15 April 2009

I just wanted to thank you for your kind and courteous service. The family said they were beautiful and the colors were perfect. Thanks again for your services.

Elizabeth Z

Wednesday 15 April 2009

Sending flowers from America to Wales is a bit tricky and we wondered how they would arrive.
We are happy to say that we're very pleased with your service and the flowers are lovely.
The recipient sent us a photo and they look just as they were pictured when we placed the order.
Thank you for your service,

Kate K

Wednesday 15 April 2009

thank you very much for excellent service,stacey loved the flowers and they did make her day.

Jake M

Tuesday 14 April 2009

Hi,

Thanks so much for the wonderful service. I have a friend in London and while I'm in the U.S., it's very difficult to get delivery of nice flowers over there - most companies are quite limited in choices. However, Arena did an amazing job and I love how you can view the status updates online!

I will be using you every time from now on.

Thanks again,
Amy

Tuesday 14 April 2009

Yes, my friend Rachel was very very pleased with her flowers, she says they are stunning!!
Thank you once again

Gillian x

Tuesday 14 April 2009

Dear all,

She loved the flowers!!!!!!!!!
thank you so much for such am amazing service!!!
Kind regards

Nermin

Tuesday 14 April 2009

I try to order all my flowers from Arena. I have never been disappointed. They have always been beautiful bouquets and have brought much happiness to those that receive them.
Thank you,
Tania

Sunday 12 April 2009

Thank you for an excellent service and a very user friendly web site.

For several years I have been using "Flying Flowers" to send flowers to the USA with increasing frustration. Your prices are quite similar, but your range is much bigger and their website doesn't work very well. I found your website by accident when looking for an alternative.

The recipient was thrilled with her flowers and they arrived exactly as you said - I could not ask for more.

Thanks

Paula S

Saturday 11 April 2009

Thank You for the very good and professional service.

The flowers are beautiful the package was excellent the delivery was very good and the web site was very easy to use.

Also the emails’ informing me about my order was very impressive I will be using Arenaflowers.com again.

Kind Regards Tina P

Saturday 11 April 2009

Joyce and David received the flowers and chocolates
and were delighted with them, thank you so much for once
again helping me out

Regards
Anne P

Saturday 11 April 2009

My friends were thrilled with the bouquet and say they have never sen such a beautiful one. Thank you so much.

Jackie F

Friday 10 April 2009

My sister and her husband were overwhelmed with the beautiful flowers that you delivered. 'The best arrangement we have ever seen.' Quite a compliment as she was a matron of a nursing home for many years and has seen lots of arrangements over the years.

Many thanks

Gabrielle M

Friday 10 April 2009

Great service, delivered on time and made my girlfriend very happy, however, I would prefer to have a bit more selection for red wines. But overall it's absolutely fantastic, thank you very much.

Regards
Marcus J

Thursday 09 April 2009

Received the gift I ordered from your company , I would just like to tell you that I was most impressed with your product and the service my friend was delighted with her gift many thanks Tracey

Thursday 09 April 2009

We're delighted with the beautiful bouquet of tulips that was delivered today. Thank you again for a very professional service and speedy delivery of the flowers. I will certainly make use of your service again in future.
Kind regards
Amanda G

Thursday 09 April 2009

Thank you so much for making this a special day for my Aunt and Uncle in England. I have used Arena Flowers in the past and will continue to use you guys in the future, I can always trust and know that what I send will arrive on time and be as good, if not better, than the picture shows.
Thanks!

Becky T

Thursday 09 April 2009

I stumbled upon Arena Flowers quite by accident, and I am glad I did! Compared to some flower service providers, Arena offer terrific value for money. The service is tremendous - I even got text messages to advise me that the flowers would be delivered and then one when the flowers were delivered - with exact time! I will certainly bookmark Arena for any future purchase. Highly recommended"

Thank you Arena for giving my partner a memorable day. Wonderful indeed.

Rik S

Thursday 09 April 2009

Hi

The flowers were delivered by 8.30am - wonderful! - and my Mother was absolutely delighted with them.

Thanks very much and I shall recomend you service

Cheers

Eve D

Thursday 09 April 2009

Alli said they were the finest flowers I'd ever given her!

Andrew W

Thursday 09 April 2009

The flowers were delivered in perfect condition today and are beautiful,my mum loves them.The whole process was really easy and the free delivery was great,even got a text to let me know they`d arrived.Thank you.

Regards Louise

Thursday 09 April 2009

Thankyou your service is amazing and I hav recommended it to lots of my friends.

Kind Regards

Viv y

Thursday 09 April 2009

Thank you very much, with such a good and fast service I will be sure to use your services in a future.

Aga

Wednesday 08 April 2009

Mary & Ron were absolutely delighted with their flowers. Said the flowers and vase were the nicest they ever received.

Claire N

Tuesday 07 April 2009

THANK YOU ONCE AGAIN MY SISTER IN LAW LOVES THE ARRANGMENT YOU ARE THE VERY BEST FLOWER PEOPLE I HAVE USED HAPPY EASTER TO YOU ALL JACKIE M

Monday 06 April 2009

Hi
Just want to thank you for the great service you gave delivering the flowers to my daughter Glenda. She was delighted to receive such a beautiful arrangement of pink (her favourite colour) lilies.. We both will certainly use your services again, and will forward your details onto others here in Australia..
Many thanks
Shirley

Monday 06 April 2009

Faye told me the flowers were lovely ,a nice surprise ,so thank you arena flowers

Monday 06 April 2009

The flowers on 1/4/09 were fantastic, my wife was thrilled. I will continue to use you. Thanks again for the flowers and keep up the good work. John G. X

Monday 06 April 2009

Mr and Mrs B B, Was ever so pleased with the Roses l sent them for their Anniversary, that they had them arranged on the table at their evening reception.

Many thanks Mrs M E

Friday 03 April 2009

You delivered a bunch of Lilies to Mrs Maureen Dennington @ Cameron Close Stevenage on the 26th March, I ordered them on behalf of my sister in Adelaide (her old school friend), and had to drop you an email to say she thought the flowers and the way they were presented was "stunning" and thats to a person who used to own a florist shop!

Many thanks for that, thought you should know.

Hope I get the chance to use you further.

Regards,

Norman E

Ps Even the guy who took my order over the phone was most helpful.... Well done!

Friday 03 April 2009

Just a quick note to say that we have now used Arena Flowers on 4 occasions with all recipients being extremely impressed with the delivery, packaging and bouquet .

It is so nice to be able to rely on a good service and product. We have been in Australia just short of 2 years and had our first order settled by using our existing UK account. However since then we have closed this account and although we still wished to use Arena Flowers, we were concerned about how we were going to manage payment. It was therefore great to see that you also provided a service for us to use our Australian account. It has made our job so much easier to know that now we have a reliable company we will always use to deliver flowers and we don't have to worry about how we will pay.

Well done on a fantastic job!!

Regards

Nicky C

Friday 03 April 2009

Thanks a lot , the flowers are lovely and still look so beautiful. My finance enjoyed them so much.
The service is excellent so definitely I'm going to use your company again,
Kind Regards,
Anna

Friday 03 April 2009

Thank you for your good service and according to Hilly beautiful flowers. I will definitely use you again.
Thanks again

Francisca S

Thursday 02 April 2009

Hi,
My order of flowers was delivered on time and delighted my friend receiving them, thank you and I will be sure to use arena flowers again.

Regards
Anne

Thursday 02 April 2009

she was well happy with the flowers so thanks very much...

Thursday 02 April 2009

Hello,

The flowers arrived and she was very pleased, actually more than pleased :)

Thank you very much. I am going to search for the web site where your business was recommended and put a very positive review for future clients to use as a reference like I have.

Kindest regards,
Your very satisfied customer, Omar

Thursday 02 April 2009

Dear sir/maddam

May i just start by saying a BIG BIG thankyou to you as my wife has just recived her flowers that i ordered from your company and she was breathless when she got them, and as i am in Afganistan with the British army i have been struggling to find a company i can use, i feel very lucky that i found your's and i will be sure to use you again....
Again many thanks and god bless you.

(LCPL) Michael T
Afganistan

Wednesday 01 April 2009

I ordered some gifts off your website earlier today and I am so pleased with the service I got. The fact they were delivered today was incredible and the gifts really brightened up my dad’s day as he has been unwell recently. I was also very impressed that I was notified moments after the items reached my Dad by text and email. So I must say a big thank you to you all, what a great website!

Thanks,

Sam

Wednesday 01 April 2009

A huge thank you and well done for excellent presentation, beautiful flowers and great customer service. Granny was absolutely delighted, and as a result so are we!

Many thanks, we will happily recommend you.
Kind Regards
Ruth

Wednesday 01 April 2009

Just wanted to say I was very impressed by the service.
The ability to write a message is appreciated (not all services have this), and most pleasingly, there were no hidden charges - both VAT and delivery costs were included in the headline price (might be worth making this clearer!).
Cheers,
Jonny P

Thursday 04 March 2010
Arena Flowers,
You guys are simply awesome my friend loved the flowers so much that she messaged me immediately and said how great the flowers were thank you once again you really made my day next time i want to send flowers i know exactly where to go...
Sheldon
Monday 01 March 2010
Flowers which were absolutely magnificent arrived just before noon and my wife was so delighted with them that she has decided to retain me for another twelvemonth!!!.
Regards, Alf N
Monday 22 February 2010
Team
I would just like to take the time to congratulate you on an excellent service. I have placed many orders with Arena and I'm always impressed with the choice and quality of the arrangements you offer and deliver on my behalf. Arena are my number 1 choice for any occasion where something special is needed.
Thank you....
Marisa H