Customer Feedback and Testimonials for Arena Flowers > November

Independent Reviews Of Arena FlowersWe do our very best to produce exactly the right experience for our customers and 99% of the time, we get it right.  On the rare occasion that mistakes occur, we offer our satisfaction guarantee.

However, don't just take our word for it.  Below is feedback from real customers.  Or, click the Shopping.com logo to read independent reviews of Arena Flowers.


Thankyou very much for the wonderful bouquet of flowers that were delivered to my mother last Friday, she was delighted with them – my father shed a tear or two – they both said they were wonderful. Thnaks once again, I shall be sure to use your services in the future. Sincerely, Anna G

2009-11-30

Many thanks for making my daughter Caroline’s day. It was a lovely surprise for her and the flowers and teddy arrived in good time and in great condition Once again you have excelled! Linda P

2009-11-29

Thank you so much for the wonderful Oriental Lillies you delivered to my sister on behalf of myself and my husband Maurice.As is usual the flowers are of excellent quality delivered in perfect condition and on the date requested,what more could anyone ask? Thank you I have had Arena Flowers delivered many times for my family and will continue for as long as I ever need flowers,you are the best. Pat and Maurice C Melbourne Australia

2009-11-29

Hi Just wanted to say thanks for the excellent service much appreciated. REgards Lynette

2009-11-29

I JUST WANTED TO PERSONALLY THANK YOU FOR THE BEAUTIFUL JOB YOU DID. I'M SO GLAD IT MADE 2 PEOPLE ENORMOUSLY HAPPY. I CAN'T FIND MORE WORDS TO THANK YOU APPROPRIATELY ALL THE BEST ALESSIA

2009-11-28

Delighted to have opportunity to tell you what a wonderful, first class service you are providing. The flowers arrived at destination fresh, beautiful, superby arranged all I could have wishes for. The recipients were delighted with them and immediately sent to me a photo, something I would recommend to all your customers. To top it all I received your lovely email confirming delivery which you had taken the trouble to personalise with address and names. Thank you. I found your website easy to use. Have recommended you to various people, and certainly hope to use your company again. Thank you very much. Margaret B

2009-11-28

Thanks very much - I was very very pleased with the funerals">funeral arranged bouquet on Thurs 26th. Beautifully done and delivered on time which was a relief as I was doing the funerals">funeral long distance! Alison R

2009-11-28

Dear Sirs, order no: 299673 Many thanks for the delivery to China. My partner was delighted with her bouquet and even sent me some photos of it! Everything was exactly as stated. Much appreciated. Best wishes, Steven H

2009-11-27

Just to let you know I am very happy too, you made an excelent service. I hope I will be back to your site one day or another. Kind regards, Francisco M. P P

2009-11-27

Excellent, prompt, accurate last minute service on Thanksgiving day. Thank you. Sara R

2009-11-27

I would like to say that I am most pleased with the service that your company has provided in delivering the bouquet to my sister. She received it today promptly and was contacted beforehand to ensure that she would be in office to receive it. She called gushing about the flowers and that they truly made her special day even better. I could not have asked for it to be done any better!! Thank you very much and please continue to provide excellent service to your "global" customers :) All the very best for the upcoming holiday season. Kind Regards, Kamla (Truly Satisfied Customer)

2009-11-27

Thanks for sending mail regarding confirmation of parcel delivery. The recipient has received the parcel and she really liked the gifts. Wanted to thank you and your team for your effort. Hope to order with Arena Flowers on many more occasions to come. Take care, Shaona

2009-11-27

Hi there, just want to let you know that im very pleased with your service. My flowers was delivered successfully today to my parents in Mauritius at around 10 a.m local time as promised. Now i will definately use Arena again as i did have problem with other company last time. i'm very impressed by arena's price and good service. Kind regards, Ackbur (London)

2009-11-26

Thank you for your great service. Will make use of your company in the future. Regards, Anand t H

2009-11-26

Dear sir/Madam Thankyou for your prompt delivery. My mum who was 80yrs old today, was delighted with the flowers. Thanks for making her day special. John H

2009-11-26

Arena flowers is amazing....im really thankful to you...you made my wishings easier....i ll only use arena to send my gifts overseas. Great work thank you Regards Prabhat B

2009-11-25

Hi I have seen a photo of the orchids">Orchid that was delivered to my Daughter in Law, it was really nice, looked good value for money, she was very pleased. Best Regards Sandra

2009-11-24

I just wanted to say that you are a really reliable company and I will always use your service. You guys made my wife one happy women. Danny

2009-11-24

Ruth Arena Flowers Customer Support , Thank you very much for composing such a thoughtful and beautiful arrangement for Mrs. T's birthday bouquet. The family has expressed genuine delight with the flowers. Sincerely, Kurte L

2009-11-23

Dear Ruth, Thank you again: Mr. A was very happy! The flowers were perfectly arranged, fresh and colourful. Thank's again Ellinor K

2009-11-23

Thank you for your very convenient and user friendly online service, also you reasonable pricing! Believe it or not, yours was the best international delivery and pricing I found online to order flowers from my home in Perth (Western Australia) as a gift for a family member living in South Africa! Will definitely use Arena's services again. Kind Regards, Belinda C

2009-11-23

Thank You This is the first time I have used your service and found it very user friendly, easy to use, excellent pricing and my order was delivered overseas just as promised. Very impressed with your service and would happily recommend you Regards Stuart W

2009-11-22

This is to thank-you for the lovely flowers for Mum. She was thrilled to bits with them. The nurse who brought them in showed them to all the ladies in the women's ward, so they all thought they were lovely. Thanks agin Doreen

2009-11-22

I just wanted to thank-you so much. She loved the sunflowers- they were absolutely lovely! being a mom so far away- you're my bridge to the special moments. Thanks again:) Sue

2009-11-20

Hi Stefanie, I just wanted to say thanks for the great service. Flowers arrived on time and Heidi was very impressed. Hopefully I’ll get to see them later as well but they obviously must have been great. The delivery was on time and the flowers got to her before going to work. Job well done! I should be sending you flowers for that ;-) Thanks again, and I’ll definitely be using ArenaFlowers in the future. Sincerely, Joseph

2009-11-20

Just a quick note to say that the flowers have been received and I've been told they're beautiful. My mum gave me a full run-down of the bouquet and was thrilled to bits. Many thanks. Anne R

2009-11-20

It was all great… he loved it! Thanks a lot, Maria Pilar Brazil

2009-11-20

Thank you –she loved them!! Ann Perth Western Australia

2009-11-20

Hello Thank you so much for the flower delivery to Tess she loved them And I will certainly use you again Regards Liz

2009-11-19

Thank you The little lady was over joyed with her gift. Thanks again for your wonderful service - hence me constantly ordering through you. Kind regards Carmen B

2009-11-19

To Whom it May Concern, I just want to tell your team what a wonderful job they did on getting the flowers delivered to London Heart Hospital. Thank you again. I will definitely be using your flower shop in the future. Many Thanks, Kristiana B

2009-11-19

Our Recipient Karen A was delighted with the flowers she had delivered today, Many thanks for your continued service Regards Toni S

2009-11-18

Hi Arena Thank you for your quick response, I just had notification from my brother that he has received the flowers and he loves them, thank you so much for your help, will definitely use you again. Best wishes K

2009-11-18

Hi Thanks for delivering the flowers so promptly and in the morning as I asked. I just spoke to Debbie (my sister) and she says that they are stunning!! Thanks again for your wonderful service. Regards Cheryl P

2009-11-18

Thank you so much for delivering such lovely flowers she was delighted Kind regards Bern

2009-11-18

Hi Jackie I always use Arena for my flowers, your service is excellent and your flowers are beautiful, and people always tell me how long they last too. I also recommend you to everyone I can too! Thanks again, Esther

2009-11-18

My Mother has received her flowers and is thrilled with them. She was very impressed with the box in which they arrived and the care with which they had been packed. The flowers themselves are apparently beautiful and she was overwhelmed by them! I am hoping she will send me a photograph as I live in Australia! So thank-you very much for your excellent service. I shall continue to use your company and recommend you to my friends. Susan D

2009-11-17

You have just delivered a lovely bouquet to my relatives in canada I just wanted to say thankyou for doing as I requested.It was their Ruby weddings">Wedding and i asked for as many red flowers to be in the bouquet as possible.My Uncle has written that the bouquet was a lovely deep rich red and totally appropriate,so thankyou very much

2009-11-17

I have never done this before – ordering flowers from my desk here in Washington D.C. for close friends in Kosovo who lost their father and husband suddenly. I tried my credit card “concierge” service until they they asked me how to spell “Kosovo.” Lovely. I found your website and ordered, wondering if this would go as well as I needed it to. Thank goodness it did. I am very impressed. When I heard from the family this morning it was all about how the flowers lifted their spirits. Thank you. Well done! Dennis G

2009-11-17

I don't normally leave feedback but I am really impressed by your service- sending flowers from UK to South Africa. My aunt received the lovely arrangement the day after I placed the order- fantastic. Anne

2009-11-17

I felt I just had to send you an email to thank you for your brilliant service. I can safely say that Arena Flowers is now the ONLY flower delivery company that I will ever use in London again! I've now ordered flowers through Arena several times & have been so impressed with not only the great price & the speedy delivery but also how beautiful the flowers are. You are without a doubt the best florist I have ever used. So thank you! All the best, Lou B

2009-11-17

To everyone at Arena Flowers This was the first time we used your company. Our flowers (50 Red Roses) were delivered on time and they were beautifully presented. Confirmation e-mail of delivery was a very good idea and we were very impressed. Will use Arena Flowers in future. Regards K P

2009-11-17

Great service and beautiful flowers - my sister was delighted! Many thanks, Liz L

2009-11-17

As always, I was pleased with your service and Patricia was delighted with the flowers. Thank you once again Peter C

2009-11-16

Saturday pm - phone call received from delighted neice in JHB - thanks very much - she loves it !

2009-11-16

Dear Stefanie, Thank you very much for the update. My mum loved her flowers - she said it made her day. Thank you for a very efficient and good value service. Warm regards, L

2009-11-14

The flowers are fantastic and have certainly done the trick. Thanks so very much Paul

2009-11-13

i do not use the internet very often to be honest especially to buy anything, but i needed to order some funerals">funeral flowers in a hurry. i was very pleased with the wreath i ordered, it looked the same as your internet picture, actually it looked even better in real life. the funerals">funeral was the next day so i needed same day delivery, i made my order 10am and the delivery was made at 3pm so i was very relieved that the wreath arrived in time especially as it was for someone who had passed away and was very dear to me. i will definately use your company again but hopefully for something more cheerful next time. Tracy

2009-11-13

Had a phone call following delivery of flowers, they said the flowers were 'Magnificent!' Thanks its good to know that once again you have made the recipient ecstatic and the sender very happy! Sue P

2009-11-13

I arranged to send flowers to a good friend in Germany for her birthday,she received them exactly as arranged and she was delighted. I received not only a text message advising me of the delivery but an email too. She has told me that the arrangement is beautiful and I will definitely use your Company again, well done! Julie R

2009-11-13

I am very impressed with your service. The idea of a confirmation of delivery is wonderful. I will definitely use your services again. Regards Lorna H

2009-11-12

I just had to write to tell you how impressed I am with your service. I recently sent flowers to my partner for our anniversary. He is currently in Yeovil Somerset while I am in the states. Everything from the checkout process online, to the confirmation email, to the tracking was very easy. I even contacted your customer service once to ask a question and received their response that very day. The flowers were delivered as promised on time and in good quality. His entire family was impressed and awed by the surprise. Thanks again for making this gift so special and carefree. I will continue to use your service and recommend you to all my friends. Best Regards - Tony W

2009-11-12

I have used your service quite a few times now, three times in the last fortnight. Each time the recipients have been delighted. Thank you so much. I also appreciated a phone call when a change needed to be made to one of my orders - the substitute was to your usual high standard. An excellent service! Best wishes and thank you again. Madeleine

2009-11-12

My recipient was thrilled. The flowers were beautiful and the vase was elegant, she lives in London and us here in the US and the transaction was lovely. She loved it and sent us pictures. Thank you so much for doing what you advertise. Susan

2009-11-12

Once again you delivered a FAB bouquet. My friend was absolutely delighted. Thank you

2009-11-11

I havn't seen the flowers but I have been told they are beautiful. They were delivered the next day as promised and your web site was clear and easy to use. I would recommend Arena flowers.

2009-11-11

dear customer services: thank you so much for the sertvice that i've recieved ,i would like to tell you that my husband was really happy for the quality and the style of the flowers ,i would like to thank you again ,and i wish you a nice day. kind regards rana o

2009-11-11

I have just spoken to my Mum and she is very pleased with the flowers you delivered this morning for her 87th birthday. Ordering with you is easy and the flowers are always delivered on time and of a high quality Thanks James J

2009-11-11

Thanks for a job well done :-), she loved them.

2009-11-10

Hi there Just a quick message to thank you for your prompt and efficient service, and for helping us make our daughter’s baby shower all the more special. Many thanks The Colquhoun family

2009-11-10

I would just like to say thank you to all at Arena Flowers from the initial order through to delivery. My friends were delighted to receive such a gorgeous vase of fresias for their Anniversary. Kind regards, Theresa B.

2009-11-10

Thank you so much for delivering the 30 pink tulips to my friend. I don't normally send tulips but after seeing these BEAUTIFUL pink tulips (in real life) I definitely will again. They were stunning...and she loved them. Meeta, Essex

2009-11-10

your service was excellent, my sister was so happy when she came home and the beautiful flowers were there, waiting for her. Two thumbs up for you and arena, thank you! Erdmut R Germany

2009-11-09

Once again your flowers have been really appreciated (on this occasion an orchids">orchid). I received a telephone call from France at 10.30 am on the day they were supposed to be delivered. So very prompt. Many thanks Kate C

2009-11-09

Thank you for offering this international Service. Without it I couldn't send Flowers to my girlfriend who lives in London, uk">England from me who lives in Canada. She absolutely LOVED them. Thanks again. Have a nice day! Robyn J

2009-11-09

Thank you so much! Yael received the plants">plant and it was a wonderful, happy surprise. Thank you for your good service! Ronit

2009-11-09

THANKYOU SO MUCH, MY FRIEND IS OVER THE MOON WITH THE ARRANGEMENT AND IT WAS DELIVERED ON TIME. I AM VERY PLEASED WITH THE SERVICE.

2009-11-09

You're a star - I'm always really impressed with the reaction from people when they receive your flowers so thanks! Rebecca

2009-11-09

Just wanted to let you now my daughter ,Megan B ,in uk">Scotland said her flowers were beautiful and fresh. Thank you !! We will use your services again!! Mary Kay S

2009-11-08

Dear Arena, Thank you for delivering my flower order for China, my fiancee was delighted with the quality of the flowers and I am very pleased with the service you offer. I have used your service several times and feel confident about the quality and delivery. I am sure I will continue to use you again in the future. Regards Derek S

2009-11-07

Hi to you all, Once again my mum was absolutely delighted with the flowers she received yesterday! In her words they were ''absolutely beautiful''. She was quite impressed also, as it was the same delivery driver she had when she got her first bouquet in September, who remembered her and was really nice. So, BIG Thank you, and keep up the good work! Regards Donna F

2009-11-07

Wanted to let you know my daughter loved her flowers. She said they were beautiful. She orders a lot of flowers and wanted to know where I got them. Thank you for a wonderful product . Mary Kay S

2009-11-06

thank you - will definitely order again - hopefully for a happier occasion. Shireen

2009-11-06

Just a note to let you know that Carol L-J was delighted with the flower arrangement that was delivered to their flat 2 days ago. She said the profusion of colours was beautiful and she appreciated that they were in a container. I, too, was very pleased with the service which you offer and would not hesitate to use it again. Susan O'H Toronto.

2009-11-06

very good service will recommend to friends and family, lovely flowers thanks paul

2009-11-05

Just to say a big thank you for the flowers delivered today to Mrs Rita Barnaby. She was absolutely delighted with the flowers which were just perfect. As for your delivery, this was excellent service and I will most certainly order from you again and recommend you. As will Mrs Barnaby, who has also added your name to her contacts. Thank you again . Til the next time ! Gloria C

2009-11-05

Very happy with the service, in particular the packaging, delivery and quality of the flowers. Regards Tom

2009-11-05

Dear Staff, Thank you for the lovely flowers (35 Roses) sent to the Sickers in Bournemouth on the 26th October. They really liked them and sent us a photo too. Very pleased to know they were delighted especially as we are in Australia and of course have NO way of knowing what will be sent etc. We have to TRUST and have faith that the system works. So, THANKYOU. Regards Diana L

2009-11-04

Just to say thank you for the beautiful flowers that you delivered to my daughter, Peggy v R, last week. I didn’t see them, but she was thrilled and said that they were fabulous – which was just what I wanted to hear! Next time I send flowers I will definitely be coming back to you. Kind regards Diana v R

2009-11-04

Hi! I recently bought flowers from your website but apparently I clicked twice and bought two bouquets instead of one. After a few hours, a representative from Arena Flowers called me to verify my order. After determining the purchase was a mistake the order was corrected. Thank you for your service! I sincerely appreciate your help and wanted to make sure I dropped a note to let you know. I will be using arena flowers exclusively from now on. Thanks again, Chaue S.

2009-11-04

Hi I wanted to say thank you for the effective and pleasant service you provide. Whilst we may never get to see and enjoy the flowers you send for us, we do appreciate and value your smooth service and ready feedback, giving confidence that our orders have been delivered in a timely way. Thank you Eric Y

2009-11-04

Many thanks for a very efficient and courteous service. Especially to the member of your telephone staff who was able to postpone my delivery at the last minute when I discovered the recipient was away on a break for a few days. I was kept up to date by email and the flowers were beautiful. An altogether first class service. Regards, Marcia P

2009-11-04

All I really wanted to say was that it was a very positive experience using your service. Your website is v user friendly and 'does what it says on the tin'. I have ordered from Rep of Ireland and just did a google search for florists in Edinburgh so just picked yours by chance. Excellent service and nice to be able to send gifts other than flowers as personally i'm not a big fan of cut flowers. Mayvbe you should consider the Irish market. Many thanks Margaret

2009-11-04

Thanks for a wonderful service. The flowers were very much appreciated. Vanessa

2009-11-04

Dear Stephanie Thank you very much for your e mail and for upgrading our order. I would like to take this opportunity of saying what good service you always give and how pleased the recipients of the flowers have been. It is one of the things that although we see the picture on the web site, the bouquets could be very different but I understand that they are always very fresh and that they last a long time. Thanks again. Marg McN

2009-11-04

Thank you, thank you, thank you! My daughter got the flowers today for her birthday. This is the first time she is away for a birthday. I am one of those moms that makes a big deal of birthdays and holidays for my children. Not being with her this year is very hard on all of us. Making sure she got the flowers for her birthday makes us all feel a bit better. She told me they were all yellow (which is her favorite color) and they are beautiful. Thank you again for a job well done. Sincerely, Mrs. K. R

2009-11-03

Best thanks - for such an early delivery of wonderful sunflowers to my daughter on her birthday. she was quite delighted. With many thanks. best wishes W. A. Murray G

2009-11-03

Good afternoon! - yes, your flowers did indeed make Ms Blaydon's day! she had been away for 2 months overseeing some work in my Spanish apartment. She said the roses were absolutely beautiful and a wonderful colour-------many thanks!

2009-11-03

Hello, Debbie received her flowers and said they are gorgeous and had cheered her up considerably. She is having a long journey with cancer. Thanks Jill

2009-11-03

Just wanted to tell you that my recent experience with your company was excellent. I ordered flowers + prosecco for my daughter’s 21st birthday. She’s in London and we’re in the States. The website was easy to navigate, the ordering super easy, the communication back to me about the order was timely, and the notification of delivery is more information than I’ve ever gotten from any florist here. My daughter just wrote to tell us the flowers are beautiful. So, thank you. Nancy R

2009-11-02

Thank you for the efficient way you dealt with my order. I have spoken to my friend today and in her words "The flowers are still lovely, whoever sent them have done you proud". What more can I say, other than - Thank you again. I feel as pleased as I am sure you will. Margaret R.

2009-11-02

Hi, Just to let you know that Suzanne loved the flowers they were beautiful and made her cry. Thank you so much Iwill defineately use you again and let other people know. Thanks again Karen

2009-11-02

I just placed my order with you a few minutes ago and I just wanted to say thank you for making it so easy. My daughter is studying in Barcelona Spain and I live in the United States. This is the first birthday that she is away from home and I miss her so much. I think she is a little homesick too. So these flowers should make her birthday a nice one and may help her not feel so homesick. Her favorite color is yellow so the flowers should be just perfect, thank you again. Sincerely, Kathleen M. R.

2009-11-02

Hi Arena Flowers. Fabulous service. Delivery as promised/ efficient and prompt. Not seen flowers yet but sure they will be lovely. Such a comfort you were able to handle the order at short notice and take the worry away. Huge thanks Michaela

2009-11-02

We are so happy with your company.Flowers we sent to U.K. arrived on time and our sister delighted with them. We have sent flowers home to our family many times over the years we have been here.We are not very computer literate.The ease of your web site so good.Email to us when delivered great . Gives us peace of mind that we never missed an important family occasion. Thank you Bob and Barbara P Sydney Australia

2009-11-02

Vos fleurs ont en effet été (et sont encore) très appréciée. la taille et la composition du bouquet correspond bien à la photo, et le rapport qualité prix est bon, surtout tenant compte des frais de transport. Merci nous sommes très satisfait et referons appelle à vos services.

2009-11-01

Thank you for the delivery for our friends' anniversary. The flowers were beautiful and carefully packaged and presented. It made a wonderful surprise which we were able to share because it was the first day of our holiday together, on a boat. They accompanied us on our week's trip along the Canal du Midi and have been carefully carried back home to uk">England, still fresh. I never thought you would find such an out of the way place as this hotel in Beziers, Southern France, the hoteliers were pleased to announce the "surprise dans la chambre" ( and I'm sure encouraged them to give our friends the best room!) which had arrived half an hour before we did at noon. Thanks again and well done! Helen A

2009-11-01

Customer Feedback

  • Tuesday 20 May 2013
    I am so pleased with your service, my family and friends really enjoy receiving gifts, flowers etc. especially when they are arranged and delivered by Arena Flowers. Well done to you all and keep up the good work!! Kindest regards Marie Anne C
  • Thursday 16 May 2013
    Dear Arenaflowers staff, My granddaughter just loved the flowers you sent to Solihul. Thank you so much. Ann F.
  • Wednesday 15 May 2013
    Thanks. Well received and did make their day...appreciated very much thanks.Nicholas A.




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