De bloemen zijn aangekomen, ik hoorde dat ze mooi zijn.
Hartelijk bedankt voor alles !
What a lovely surprise, both to get your phone call and the very beautiful box. The box arrived safely on Thursday and made me laugh as when I opened it the balloons floated up to the kitchen ceiling, where they are still residing!!! The roses
are lovely they arrived in a little fleece lined bag so that they would stay fresh which I thought was a great idea. Rosemary
My cousin rang last night to say that the flowers
to her last Friday were absolutely beautiful and she was delighted, many thanks
, I will certainly order flowers
through you in the future. Chris
as usual the person who received your flowers
was truly delighted. I have just seen them and I can see why Mrs B was so pleased. jill
A friend just received her flowers, the black cube vase with fall flowers
and pumpkins, and she loved them. Her birthday
is on Halloween so it was fun to send a Halloween themed arrangement. This was the first time to use Arena flowers
, and I think I will be using you again.
some flowers, wine and a balloon to be delivered
to my daughter for her birthday
In all honesty I googled interflora, however, it said they were unable to deliver to the postcode. I then googled again and saw you. Firstly I would like to say that now found I wouldn’t order with anyone else.
You are reasonably priced and the additions you can add, i.e the balloon, wine etc are again reasonably priced.
I did not order until approx 10am on 27th October but the delivery
was made just a couple of hours later.
and I look forward to using your service
I don’t normally do these but I felt that such good service
and ease of process should be praised.
I especially liked the flexible approach to ordering i.e. the ability to add a choice of additional gifts rather than set packages/hampers which don’t often quite hit the mark.
The choice of flowers
was great as well as the greeting cards and message options.
A really great experience and very pleased recipients of a lovely gift!
I will be recommending Arena Flowers
and will certainly be using your company for future flower
My sister-in-law was delighted with her belated gift for her birthday
it was so easy and simple to order online flowers, were received on the day and I was informed when and what time.
My sister was overjoyed with them and she rang me staight away with thanks
">freesia where beautiful.
Your customer service
is first class thank you all so much.
so much. It all worked like clockwork. As someone else noted, it is always a bit of a concern when sending flowers
(I am in Turkey), but your service
The lady in receipt was delighted and made special mention of the beautiful colours of the flowers
in the Carnivale bouquet.
and I will certainly use your service
so much for doing a superb job with the flowers. G really like the flowers; she said that the roses
and lavender brightened up her Friday.
Reallllly thank you
guys for makin her day !! she reallly loved the flowers....
I really like your website, its very organized and easy to choose and check out...very warm customer service
I will definitely send flowers
through your website in the future....100% recommended to my friends as well!!!
Hey thank you
for a great service
Flowers... Will definitely
Come back again:)))
Dear Arena Flowers
I live in Vietnam at present, and on Monday I rang to see if you would deliver some flowers
to my daughter. The lady I spoke to was friendly and courteous, while at the same time was very professional. I was very impressed. The following day I received a full confirmation of my order, including the message for my daughter. Then I received another email to tell me that the flowers
had been delivered
I have never had such efficient, friendly, customer service
before when ordering flower
gifts so I just wanted to tell you how very, very, impressed I am. I had never used Arena Flowers
before - but I will certainly do so in the future!
so much - and if you ever want a holiday in Vietnam (it's wonderful!) you can have our spare bedroom!!! Have a good day ...
Warm wishes ...
for facilitating this order. Ordering flowers
online has never been easier or more efficient!
for email confirming delivery,
I am in Australia
and my daughter lives in Oxford uk
">England, I just wanted to congratulate you on your excellent service
and product! These flowers
were for her birthday
, and all was transacted across the side of the world, via your very well laid out website.
E was absolutely ecstatic about the flowers, beautiful and fragrant and delivered
promptly within 1 days notice,
did say the flowers
were beautiful and lots of greenery which she likes. I sent those because I have those growing in my garden in Sydney.
and balloon late last night for delivery
to my daughter and arrived today by mid-day (no charge for delivery).
, thank you
very much. Daughter really pleased with flowers
and delighted with surprise balloon. Will be recommending you to family and friends.
Jenny phoned me yesterday evening to say a big thankyou, she received the flowers
I sent for her birthday
, and they were beautiful. So in turn I am writing to thank you
. For your brilliantly swift service
. Will certainly use Arena flowers
again. Regards Jillian.
I have used Arena Flowers
at least half a dozen times and I have never been disappointed with the service
The choice of flowers
are fantastic and are very clear on the web site. The web site is also very user friendly.
Although initially I felt that Arena Flowers
were quite expensive the few extra pounds are definately worth it, flowers
on the given day, quality of the flowers
excellant, a text message at the time of delivery
and as happened on my last order a complimentary upgrade to a luxury bouquet which I thought was a lovely touch for a loyal customer, you don't get that much nowadays!
I will continue to use Arena Flowers
in the future
for making a lot of my friends and family smile
Dear sirs . Today I recieved a picture of the dozen red roses
you sent to E in Grantham just recently. She was overwhelmed at the quality and really so was I, as one sometimes gets mediochre stuff through FTD. Once again, many thanks
. Sincerely, Dave
Really impressed with the service
from arena flowers
were fantastic and delivered
before 11.00am which was an ideal time. Also impressed with the tracking service
available to find out the status of the delivery, found that really useful. I usually use interflora for flower deliveries
but will definitely use arena flowers
from now on instead. Keep up the good work!
for your efficient delivery. Liana loves her flowers.
John said the flowers
were beautiful. Thank you
for being so quick on him getting them. Marsha
I have been very impressed with your delivery service
and the excellent quality of the flowers. You are providing outstanding customer service
Have a great day!! Randy J
so much for the flower
arrangement sent to my sister, she was delighted with her gift, in her words, the flowers
were beautiful. We will certainly use your service
s again. Sincerely John
Just wanted to say a massive thank you
for the bouquet of flowers
that were delivered
on time to my mum
on her birthday
I have not yet seen them but heard they are beautiful - and the additional photo feature suggested at the end of the purchasing order is a really good idea; a great way to personalise what may normally just be a standard bunch of birthday
Great promised delivery
and value, the message and email you sent as confirmation were comforting to know they arrived safely. So all in all, I will definitely be using your brilliant service
again and recommending to my friends!!
for a wonderful delivery, the flowers
were a HUGE hit!
Emily just loved the flowers
and all the little extras that went with them. As usual, you did a great job and thanks
so much for the upgrade. I will be in touch with you soon re Christmas flowers
for my family in uk
again for your excellent service
for the flowers
Made the missus happy
Delighted- my friend received her bouquet this afternoon, and was as delighted with them as we were to note that they're identical to those on your website. Many thanks
, for quality all round! Caroline
I can honestly say that using Arena Flowers
was so easy. The flowers
when specified and good value for money. My mother
who was the recipient of the flowers
was delighted with them, she said they were the most beautiful bunch of flowers
she has ever received. I will be using Arena Flower
every time from now on.
My friend Ruth loved the flowers, thank you
! You always deliver lovely flowers.
The recipients were delighted to receive the flowers. I was very pleased with how easy it was to order and send and pleased with the price. Will use arenaflowers
HI, yet again first class service
, many thanks
you are definitely number one and yes Mrs R over the Moon
Kindest regards, Robert
The feedback I got from my sister in Cardiff was very positive. She was very excited about getting the balloon, and said the flowers
were lovely. Thank you
for the lovely service
I received my sister was made up with her flowers.
I was pleased with the service
as I made my order via internet and did not get a confirmation of payment, I called the 0800 number and spoke to a lovely lady that confirmed my order and took my payment over the phone.
I will definitely use you again
For three years now while my daughter is in the University you help us make her birthday
s a happy celebration. Even though we are far apart, I am in Cyprus and she is in Essex, UK
, your beautiful arrangements make her cry from joy!!
Your delivery service
and God Bless!
Beste Arena Team,
Ik heb foto's gezien van het boeket en kaart; zag er geweldig uit, bedankt. Zal jullie zeker weer gebruiken in de toekomst.
arrived and were very well received. She loved them.
Just wanted to say thank you
so much for the beautiful flowers
Barbara was delighted with the flowers.
It was very helpful being able to track the delivery
, our friends in France
were delighted with their flowers. I was very pleased with the service
- the flowers
to time, the ordering on your website was straightforward & your standard of communication is excellent.
Beste Arena Team,
mijn was moeder was heel erg blij met deze verrassing voor haar verjaardag
nogmaals bedankt hoor.
Mrs E. was thrilled with her floral arrangement. We would certainly use your service
again. Thank you
When you order flowers
from overseas, it is always a bit of a gamble but in your case, the flowers
were magnificent and everyone is thoroughly happy with them. We would have no worries about using your excellent service
very much for your good work,
Wallace & Glenys
Dear Customer Service
loved the flowers, such a nice bouquet and beautifully wrapped.
Hi Ruth, I just wanted to say a huge THANK YOU
to you and everyone at Arena Flowers
, my Mum
says the bouquet is beautiful and she was thrilled when it arrived. Living overseas can be difficult when there is a special occasion back at home but your organization makes it so easy to bring some happiness to loved ones, even from this distance, so thank you
again for providing such a wonderful service
which I shall certainly use again in the future.
I was most impressed with the level of service
I received after I placed my order on Monday. Naturally, I was somewhat nervous since I reside in the U.S. and am not familiar with your company. I was particularly impressed with the notification I received
so soon after the flowers
yesterday. Needless to say, the recipient was thrilled with the arrangement and balloon. In fact, she commented on how beautiful and unusual the bouquet was. I will certainly be highly recommending your service
to my friends and family.
I just had to send you another E-mail just to quickly say,
Your customer service
department & responses are Brilliant to.
There are loads of Websites offering many service
s & sometimes it is purely down to
simple things like acknowledements, Human responses, & efficient quick responses
that make a Web site work & get repeat orders.
Your Site & people like you & your colleages, "Make that little difference"
– I have heard back from Carol that she just loved her flowers
and said they are the most magnificent autumn
colors. Thank you
so much for your good service
and I look forward to doing business with you again.
ever so much, you really made my friends day. She was so excitedly happy and said that the flowers
were beautiful. Also delivering 08:16am was fantastic as the flowers
could be enjoyed first thing in the morning. Thank you
once again for a speedy and professional service
I have had a text message from my friend Joanna in France
, telling me the flowers
this morning are just so lovely. She has never seen such a huge bouquet of flowers
with such a lovely variety of flowers. "Someone with real flair really knows their job". Not only is it her birthday
on Friday but these flowers
have "bucked me up" as she is feeling rather low at the mom
I, too, am delighted and will certainly use your site again.
Many many thanks
for your excellent service
My sister LOVED her flowers, they were delivered
early so she got them before she went out and the delivery
man was very nice.
I will keep your details & use you in future also.
very much Margaret
Feedback for order sent to my daughter:
Brilliant Brilliant Brilliant!!!!!!
so much, You made not only my daughters Day but also mine for making her so so happy.
From me messing up the order initially, you sorted it out & will most definitley use your company again.
received her flowers
this morning as it was her birthday
today. She was absolutely delighted with the beautiful double white roses
and the fresias. We will definitely use you again.
Regards form sunny Spain
, the flowers
on time and we were very pleased.
Will definitely use your service
for delivering my gift on time and in excellent presentation.
My friend loved it totally! Will definitely use your company again !
Dear Sirs.. Your kind help was greatly appreciated and I spoke to a most efficient customer service
agent to place my order . Thanks
for your email. Just to let you know my sister in law and her husband were delighted with the flowers
to celebrate their Golden weddings
, thank you
very very much, I never cease to be amazed at your service
and the quality of the flowers
you provide. Doug
for your efficient service
, the receiver in Upper Norwood was most surprised and pleased. It was very enlightening to receive both a text and this email confirming delivery
of the flowers.
Thanking you once again. Sincerely, Ian
The Family were thrilled with their beautiful flowers. It lifted their spirits and they were home to see them not long after the flowers
, so mission accomplished. I will be sure to use your service
s again if I have the occasion to send flowers
...for your quality service
, it helped a difficult day go a little bit smoother.
I have had an email from S. regarding the flower
delivery on Thursday. She said they were lovely.
My auntie who received the flowers
was delighted with them and has made comment on how stunning they were. Please pass my gratitude on to your company. Thank you
They arrived in a well packaged box & were beautiful. They lasted for several wks as did the flowers
in a cube that I sent to a friend in Essex. I have recommended Arena to my sister & several friends too. I will be ordering more flowers
in a few wks & again nearer to Xmas
for family & friends. I order by phone & the staff have been extremely helpful & were very sensitive when ordering for my daughter. The flower's were just so lovely & different to usual florisits. Thank you
My daughter loved her flowers thank you
, its is very hard when your so far away, but you once again made it easy to surprise her.
She was just out of hospital after a big op …she was delighted…thank you
Very efficient service
, trust the flowers
will be as good.
and chox...made my fiance day and even mine..am so
thankful to you that couldn't express in words..i stay in india
sending gifts from here is just not easy..as it takes hell lot of time
and on top of that something perishable like flowers
can not be
again..we definitely use you service
often now onwards.
Dear Customer Service
Just heard from the recipent who was delighted with the flowers.
I would just like to say that I have been very happy with the service
provided by Arena Flowers
. I loved the ease of ordering online, the emails to keep me informed of the status of delivery
was helpful. Thank you
for providing this service
very much, my son and his wife were delighted with the gifts and I was with your efficiency. Pat
Just wanted to say that the lady I sent the flowers
to for her birthday
was really delighted with the them and said that they were the freshest flowers
she'd ever received. Thanks
. I will be using Arena again!
Wanted to send a quick e-Mail to express my heartfelt thanks
to you for the amazing flowers
to my wife. I normally use M&S to send all my flowers
but took a punt on you as there was a discount for NHS staff - I have to say that the quality of flowers, packaging and all round high standards were far better than I expected - by far the nicest of anywhere I've ordered
online. I ordered
a vase with the flowers
and it was much bigger than I anticipated and thought the bouquet itself was fantastic: well worth the money.
to C, with whom I spoke on the phone to arrange an alternative delivery
address - she was really helpful and epitomised what customer service
should be (a rare thing these days).
I won't stroke your egos any further, but in today's society where people seem to complain all the time for everything I wanted to let you know that you got it perfect for me, so thank you
I will use you again, and will definitely recommend you.
Dear Arena Flowers
a very excited response from my daughter -in-law, your flowers
sound just as I had pictured
them ... she described them as the most gorgeous bunch of flowers. thank you
, I will certainly use your site again,
again for the fantastic service
from arena flowers
absolutely loved the flowers. It was so simple to purchase and send.
Have a wonderful day
Just to let you know that the flowers
arrived and the Staff Nurse at the hospital in Lambert said they were beautiful...I live in the USA
so it is really good to know you send out great flowers.
I have been very impressed by your service
and so have all our friends in the UK
who have received your flowers.
! You’re perfect!
for your very efficient service
I had a call from the recipient to say the flowers
had been received and they were delighted with them.
I live in Melbourne, Australia
, and recently bought some flowers
) for my Nan in Clacton, uk
">England. The flowers
were to cheer her up and let her know that us kids so far away are thinking of her. And from what I hear they did just that. I have been told they were absolutely perfect flowers, beautiful colours, loads of flowers
in the bunch, they were given pride of place and have lasted and lasted. They were so easy to order from over here, and were absolutely top quality when they arrived at my Nan's door. I just wanted to say thank you
, it meant a lot to my Nan and to me!
Dear Arena Flowers
I have recently ordered
two bouquets from you. One for my mother
-in-law and another to thank a special friend. They were both absolutely delighted with their bouquets. I think that Arena offers good value for money and very fresh and creative flowers. As one of life's 'bouquet senders', I will certainly be using you in future, given the delighted response of the recipients!
Just rec'd a pic of the flowers
and they are gorgeous. Will talk to Alanna and Neil tomorrow but they love the flowers, wine and balloon! Made it the centerpiece for their romantic dinner for two. You are definitely my go to florist
for the UK