Frequently Asked Questions

 

Ordering

1. Why are Arena Flowers flowers fresher and better value?

2. How do I order flowers on the Arena Flowers website?

3. Can I order by telephone or email?

4. I’m not in the UK.  Can I order flowers to send to someone in the UK?

5. How do I send flowers to someone overseas?

 

Payment

6. Can I pay with cash or a cheque?

 

Security and Data Privacy

7. Is the Arena Flowers site secure?

8. Will Arena Flowers share or sell my private data?


Delivery

9. Do the flowers come in a vase?

10. How are the flowers packaged?

11. Can I send flowers anonymously?

12. Where does Arena Flowers deliver to?

13. What are your shipping/delivery policies?

14. What are your shipping/delivery charges?

15. Can Arena Flowers deliver flowers for me today?

16. By what time do I need to have ordered if I want same day delivery?

17. Can you guarantee delivery on a specific date?

18. Does Arena Flowers deliver flowers on a Sunday?

19. Can deliveries be made to business addresses or hospitals?

20. When will the flowers arrive?

21. What happens if my recipient is not present at the time of delivery?

 

Order Tracking

22. What is the status of my order?


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Customer Feedback

  • Monday 17 November 2014
    My mum was delighted with her flowers sent today on her 85th birthday. Once again you have rescued me when I have been many thousands of miles from home and have had to put my trust in you to deliver a bouquet that will make her day. She was raving about the size and beauty of the White roses in particular. June B
  • Tuesday November 11 2014
    The feedback I get from all the people I send your flowers to is so fantastic, I wouldn’t use any other company. Julie B
  • Tuesday 4 November 2014
    Hi I don't buy flowers very often but the past few times I have done I have used Arena Flowers. I find the website easy to use, the range available very good, prices are very competitive and the quality excellent. I have had flowers delivered today for my sisters 70th birthday and she loves them. Thank you for helping to make her day special Regards Pat S



 

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