Frequently Asked Questions

 

Ordering

1. Why are Arena Flowers flowers fresher and better value?

2. How do I order flowers on the Arena Flowers website?

3. Can I order by telephone or email?

4. I’m not in the UK.  Can I order flowers to send to someone in the UK?

5. How do I send flowers to someone overseas?

 

Payment

6. Can I pay with cash or a cheque?

 

Security and Data Privacy

7. Is the Arena Flowers site secure?

8. Will Arena Flowers share or sell my private data?


Delivery

9. Do the flowers come in a vase?

10. How are the flowers packaged?

11. Can I send flowers anonymously?

12. Where does Arena Flowers deliver to?

13. What are your shipping/delivery policies?

14. What are your shipping/delivery charges?

15. Can Arena Flowers deliver flowers for me today?

16. By what time do I need to have ordered if I want same day delivery?

17. Can you guarantee delivery on a specific date?

18. Does Arena Flowers deliver flowers on a Sunday?

19. Can deliveries be made to business addresses or hospitals?

20. When will the flowers arrive?

21. What happens if my recipient is not present at the time of delivery?

 

Order Tracking

22. What is the status of my order?


Back to top

Customer Feedback

  • Wednesday 16 April 2014
    Thank you for the great service. The flower arrangement for my aunt was, she said, spectacular. I will for sure use your flower shop again Angela T
  • Tuesday 15 April 2014
    I live abroad and have always had a very positive experience whenever I have used Arena Flowers. I will continue to use your services and recommend you to my friends and family. Best regards, Katie
  • Wednesday 9 April 2014
    My Mother phoned me last night to say the flowers were here. She was so pleased with them and they looked great and were perfect. Lee Y



 

Read More Read More