Frequently Asked Questions

 

Ordering

1. Why are Arena Flowers flowers fresher and better value?

2. How do I order flowers on the Arena Flowers website?

3. Can I order by telephone or email?

4. I’m not in the UK.  Can I order flowers to send to someone in the UK?

5. How do I send flowers to someone overseas?

 

Payment

6. Can I pay with cash or a cheque?

 

Security and Data Privacy

7. Is the Arena Flowers site secure?

8. Will Arena Flowers share or sell my private data?


Delivery

9. Do the flowers come in a vase?

10. How are the flowers packaged?

11. Can I send flowers anonymously?

12. Where does Arena Flowers deliver to?

13. What are your shipping/delivery policies?

14. What are your shipping/delivery charges?

15. Can Arena Flowers deliver flowers for me today?

16. By what time do I need to have ordered if I want same day delivery?

17. Can you guarantee delivery on a specific date?

18. Does Arena Flowers deliver flowers on a Sunday?

19. Can deliveries be made to business addresses or hospitals?

20. When will the flowers arrive?

21. What happens if my recipient is not present at the time of delivery?

 

Order Tracking

22. What is the status of my order?


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Customer Feedback

  • Monday 8 September 2014
    Thank you so much for the flowers you delivered to the UK for my mother on her birthday. My mother was delighted with the flowers, remarking on how fresh and beautifully put together they were, and she was even impressed in how they were wrapped. So again, a big thanks, no need for me to go elsewhere ever again. Lidia
  • Monday 1 September 2014
    To all of you at Arena Flowers I would like to send a big Thank you to all of you there you are all awesome. I am so happy that I found your web site and always feel confident when ordering from you that my bouquets of flowers to my friends in the UK arrive in good condition and they always are pleased with them. Thanks again to all of you for great service Sincerley the happy Canadian Lenore
  • Saturday 30 August 2014
    Dear Arena, Mum was thrilled with her flowers. They arrived fresh, beautifully packaged and the delivery man was pleasant and smiling. It was a good experience and one to be repeated. I shall use Arena again. Thank you J



 

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