Frequently Asked Questions

 

Ordering

1. Why are Arena Flowers flowers fresher and better value?

2. How do I order flowers on the Arena Flowers website?

3. Can I order by telephone or email?

4. I’m not in the UK.  Can I order flowers to send to someone in the UK?

5. How do I send flowers to someone overseas?

 

Payment

6. Can I pay with cash or a cheque?

 

Security and Data Privacy

7. Is the Arena Flowers site secure?

8. Will Arena Flowers share or sell my private data?


Delivery

9. Do the flowers come in a vase?

10. How are the flowers packaged?

11. Can I send flowers anonymously?

12. Where does Arena Flowers deliver to?

13. What are your shipping/delivery policies?

14. What are your shipping/delivery charges?

15. Can Arena Flowers deliver flowers for me today?

16. By what time do I need to have ordered if I want same day delivery?

17. Can you guarantee delivery on a specific date?

18. Does Arena Flowers deliver flowers on a Sunday?

19. Can deliveries be made to business addresses or hospitals?

20. When will the flowers arrive?

21. What happens if my recipient is not present at the time of delivery?

 

Order Tracking

22. What is the status of my order?


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Customer Feedback

  • Friday 10 October 2014
    My niece sent me a message saying they were the most beautiful flowers anyone had ever sent her, they made her cry. So a big Thankyou all the way from Brisbane, Australia. Kind regards Christine L
  • Monday 13 October 2014
    Thanks for making your website so easy to navigate around. When placing international orders it can be difficult but with Arena it was easy. Thanks again HJRM
  • Monday 13 October 2014
    Super service. Flowers were very well received and the perfume lasted for ages. Marion W



 

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