Due to adverse weather conditions in the UK, delivery to the postcodes below may be delayed.
Please check the list below to see if your order might affected. If it is listed please click here for our FAQ's.
| Location | Affected postcodes |
|
Aberdeen |
AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25, AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB39, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, KW15, KW16, KW17, ZE1, ZE2, ZE3 |
|
Edinburgh |
EH1, EH10, EH11, EH12, EH13, EH14, EH15, EH16, EH17, EH18, EH19, EH2, EH20, EH21, EH22, EH23, EH24, EH25, EH26, EH27, EH28, EH29, EH3, EH30, EH31, EH32, EH33, EH34, EH35, EH36, EH37, EH38, EH39, EH4, EH40, EH41, EH42, EH43, EH44, EH45, EH46, EH47, EH48, EH49, EH5, EH51, EH52, EH53, EH54, EH55, EH6, EH7, EH8, EH80, EH9, EH95, EH99, FK1, FK10, FK2, FK3, FK4, FK5, FK6, KY1, KY11, KY12, KY13, KY2, KY3, KY4, KY5, KY6, KY7, KY8, KY99, TD1, TD10, TD11, TD12, TD13, TD14, TD2, TD3, TD4, TD5, TD6, TD7, TD8 |
|
Glasgow |
FK11, FK12, FK13, FK14, FK15, FK16, FK17, FK18, FK19, FK20, FK21, FK7, FK8, FK9, G1, G11, G12, G13, G14, G15, G2, G20, G21, G22, G23, G3, G30, G31, G32, G33, G34, G4, G40, G41, G42, G43, G44, G45, G46, G5, G51, G52, G53, G58, G60, G61, G62, G63, G64, G65, G66, G67, G68, G69, G70, G71, G72, G73, G74, G75, G76, G77, G78, G79, G80, G81, G82, G83, G84, G9, ML1, ML10, ML11, ML12, ML2, ML3, ML4, ML5, ML6, ML7, ML8, ML9, PA1, PA2, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA3, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA4, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA8, PA87, PA88, PH49, PH50 |
|
Inverness |
HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV3, IV30, IV31, IV32, IV36, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV63, IV7, IV8, IV9, KW1, KW10, KW11, KW12, KW13, KW14, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44 |
| Kilmarnock |
DG3,DG4,DG6,DG7,DG8,DG9,KA1,KA10,KA11,KA12,KA13,KA14,KA15,KA16,KA17,KA18 KA19, KA2, KA20, KA21, KA22, KA23, KA24, KA25, KA26, KA27, KA28, KA29, KA3, KA30, KA4, KA5, KA6, KA7, KA8, KA9, PA10, PA11, PA12, PA13, PA14, PA15, PA16, PA17, PA18, PA19, PA5, PA6, PA7, PA9 |
| Perth |
DD1, DD10, DD11, DD2, DD3, DD4, DD5, DD6, DD7, DD8, DD9, KY10, KY14, KY15, KY16, KY9, PH1, PH10, PH11, PH12, PH13, PH14, PH15, PH16, PH17, PH18, PH19, PH2, PH3, PH4, PH5, PH6, PH7, PH8, PH9 |
Frequently Asked Questions - Adverse Weather
My location is in the list above but there is no snow in that area, why is there a delay?
Many of the postcodes listed above are affected by the delivery hub that would normally send the order to the local depot for your order. For this reason the delay can happen despite the snow in your area clearing.
My location is in the list above but I already placed the order how long will it take for my order to arrive?
At present we cannot give you a specific date or time as it is entirely weather dependent. You can track the status of your order here. Or please get in touch with our customer service team by email or phone: 0800 0350 581. (internation queries please call +44 20 8993 5400)
My location is in the list above but I want to order for next week or the Christmas week?
Ordering for future dates after the 8th December should not be affected. When placing your order make sure to type in the postcode and our checkout will advise you of the next available delivery date(s) to suit that location.
Please contact our customer service team with any further questions: email or phone: 0800 0350 581. (internation queries please call +44 20 8993 5400)
