Customer Feedback and Testimonials for Arena Flowers
We do our very best to produce exactly the right experience for our customers and 99% of the time, we get it right. On the rare occasion that mistakes occur, we offer our satisfaction guarantee.
However, don't just take our word for it. Below is feedback from real customers. Or, click the Shopping.com logo to read independent reviews of Arena Flowers.
View customer feedback by month
June 2009 | May 2009 | April 2009 | March 2009 | February 2009 | January 2009 | December 2008 | November 2008 | October 2008 | September 2008 | August 2008 | July 2008 | June 2008 | May 2008 | April 2008 | March 2008 | February 2008 | January 2008 | December 2007 | November 2007 | October 2007 | September 2007 | August 2007 | July 2007 | June 2007 | May 2007 | April 2007 | March 2007 | February 2007 | January 2007 | December 2006 | November 2006 | October 2006 | September 2006Friday 26 June 2009
I have just received the most beautiful tied flower arrangement, ( they were originally due to be delivered on sat ) They arrived on Monday, well packed and still in excellent condition, its now Thursday, and slowly opening up. These were a birthday present from my sister who lives abroad. Thank you for such good quality, flowers. I would recommend you to my friends. Thank you. Mrs R B Swindon.
Wednesday 17 June 2009
Dear Ruth
Thank you for dealing with my order so promptly and efficiently, I have been very impressed with the service. My friend, Jackie, phoned me this morning to say that the flowers had indeed arrived and were absolutely beautiful and that there was still plenty of flowers in bud which would make the bouquet last even longer.
With kind regards,
Beryl
Tuesday 16 June 2009
This was an excellent and efficient service. Thank you.
Luc
Tuesday 16 June 2009
Everyone at Arena Flowers does an amazing job.
I ordered some flowers 4 days before it was supposed to be delivered to my girlfriend.
At the day of delivery they called to make sure she is home witch is amazing to start with.
Secondly she had not one vase in her house because no one ever bought or send her flowers before.
The flowers looked amazing and they deliver them inside a vase.
Arena Flowers truly made her day and mine as well.
My girlfriend was crying of happiness i never seen anything more beautiful.
Thank you so much Arena Flowers I will most certainly order again.
Keep up the good work.
Maikel
Tuesday 16 June 2009
Absolutel gorgeous flowers, really fresh smelt lovely. Well packed and a great service. Thank you very much, you made my mum very happy.
Ann
Monday 15 June 2009
Hi Stefanie,
Thank you so very much for upgrating the flowers for Mr and Mra P. They are an elderly couple who have now moved to a home care residence and the flowers will definitely brighten up their new home.
Every time I have used Arena Flowers I have got great feedback so keep up the good work.
Regards
Honor
Saturday 13 June 2009
Hi
I thought I would say how pleased I was with your service. I bought flowers for my daughters final degree show from France to be sent to her in London. I had found your company on line and thought the choice and price were very good. I was impressed with the 'eco flowers' scheme and this made the final decision. I was very pleased to receive the email messages telling me that the flowers had been delivered and was daughter was delighted. All in all a tip top service.
Thank you
Gabrielle
Saturday 13 June 2009
Thank you very much for your service. The owner of the flowers loved it. Conguralations for your quality goods and services...
Saturday 13 June 2009
Excellent Arena flower service as usual, plenty of white roses and lillies well presented.
Thank you Arena Flowers.
Saturday 13 June 2009
Whenever I have used your service it has always been to a high standard, and Mr & Mrs S. thought the flowers were beautiful.
So once again
Than you very much
Pam
Friday 12 June 2009
Thanks Ruth,
my daughter-in-law loved the flowers said they were beautiful, infact the best she had received from anyone yesterday, including her husband! I will definitely use your website for all my future orders.
Regards,
Sharmeen
Friday 12 June 2009
Thank for for the great service; very impressed and will definately be using your service again :o)
Kind regards
Richi
Friday 12 June 2009
I have been using the arena website for just over a year now and have used it several times to send flowers to loved ones, neighbours and friends. My bf who is in the navy has benefitted !!!!!!!! the most from the service, just letting him and all his fellow sailors know just how much i miss him and love him, i discovered the site whilst browsing through my paypal as i find this a really convenient way to shop safely online. The quality of the flowers and the choice of alternative gifts( dozen red roses the day he got sent to sea not good lol) as well are superb and reasonably priced, and hopefully bf will be pleasantly surprised on monday when he receives another gift set. keep up the good work and keep twittering
michelle
Friday 12 June 2009
Hi Ruth,
Thank you very much for delivering our flowers to Norah.
It was especially nice of you to let us know the result.
Should we have occasion to send flowers again we will not hesitate to use Arena Flowers.
Ron and Vera.
Friday 12 June 2009
Mme P. phoned me when she got the flowers and told me they were absolutely beautiful. She's my daughter in law when I asked her to be really honest she confirmed that they were fabulous.
Many thanks for, once again, a beautiful bouquet of flowers.
We will continue to use your services.
Have a good weekend
Brigitte
Thursday 11 June 2009
My sister loved the flowers, can I say what good service and will use you again
Thursday 11 June 2009
Hi Ruth,
I was very impressed with the service. On time with no compromise on quality.
Thank you.
I love your website design.
Selecting a flower and making a payment is a smooth process.
I also like the fact that you automatically create a user profile and store the previous address of the recipient.
Regards
Devanjan
Thursday 11 June 2009
Ruth
Thanks for delivering the gifts for Julie, if it brings a smile, it's worth it. I live and work in Baku, Azerbaijan, so I will be using your services again for the Liverpool area.
best regards
Peter
Wednesday 10 June 2009
Thank u very much for ur delivery..they were there at the time i asked..so all were ok..
Your flowers and chocs were beautiful and thank u again for this..as they were for a very special person to me...that i love so so so much...
Warm Regards,
Pavlos
Wednesday 10 June 2009
Thank you so much for delivering the flowers to my daughter in hospital so speedily – she says they are beautiful and have made her day. It’s great when we’re so far away that you have made it simple for us to love and care for her during her illness.
Many thanks
Jane
Wednesday 10 June 2009
I am very please with the next day service. Sending a text message and an email as confirmation within around half an hour of delivery is pretty impressive. Please keep it up, I will be using your service in future.
Many thanks
S J
Wednesday 10 June 2009
Dear Sirs
Just to thank you profusely for the flowers delivered today to Sharon . She tells me they are absolutely beautiful and she was thrilled with them. Thank you so much for the excellent service.
Kind regards
Nancy
Tuesday 09 June 2009
Thank you! Thank you! Thank you!
The flowers I ordered for my mother were beautiful, fresh, wrapped beautifully and she was thrilled!
Thanks once again Arena Flowers for your proffesionalism and always delivering the best!
Jennifer
Tuesday 09 June 2009
Dear Arena Flowers,
I really am impressed by your bouquets and selection of extras, and the way you keep your customers informed of the progress of delivery and your speedy turn around times and certainly plan to use your service above all others from now on.
Many thanks,
Angela
Monday 08 June 2009
Thank You So Much For Your Wonderful Service. I Just Spoke To My Friend And She Said The Flowers Were Absolutely Magnificent And Delivered Promptly. I Have Put You Into My Favourites And Will Most definately Use Your Service In The Future.
Many Thanks Mary
Monday 08 June 2009
Dear Ruth,
With reference to my recent flower order (Order No.247247) My son and daughter in law were absolutely delighted with them.
I would like to thankyou for the excellent service you provide and will not hesitate to use your services in the future.
Yours sincerely
Don A
Monday 08 June 2009
Just wanted to let you know that I had sent flowers for my aunt's 80th birthday and I was on skype webcam to her (she in Canada, me in N.Ireland) when they were delivered so I got to see them! They were beautiful and I just wanted to let you know I will definitely be using your service again.
many thanks
Sharon T
Sunday 07 June 2009
Many thanks for the email
Mr & Mrs Clayton were truly delighted with the superb flower arrangement, the balloon and the bottle! Delivery on time by a very courteous courier- overall the service couldn't have been better.
Many thanks to all.
Yours sincerely
Jenny C
Sunday 07 June 2009
AMAZING service!!!
Thank you so much ! I ordered flowers to be delivered to France for Mothers'Day. I live in Uk and I was a bit worried that the flowers would not reach my mum on time... Thanks to you, they did. Thank you so much.
It is a great service and the flowers are so nice.
I will highly recommend your website and I will definately use it again . BRILLIANT !!
Pauline L
Saturday 06 June 2009
I am a very happy grandmother of a beautiful new baby! She lives in London, and I won't get to see her for a while. In the meantime, I really wanted to welcome her and share the joy with her parents. Sending flowers is always the perfect way to express best wishes. I, however, live in New Hampshire (USA) and I'm not yet skilled at placing an overseas order. Arena Flowers made it quite simple. For that, and a very quick delivery, a great 'Thank you!'
Sue MB
Lancaster, New Hampshire
Saturday 06 June 2009
This is just to tell you how impressed I was with your service.
I found out about you because a friend of mine had sent me some of your flowers, which were wonderful quality, so when I needed flowers sent in a
hurry, I used you. Even though it was a Saturday, the flowers were there
in 3 hours and I am very grateful. I shall recommend you.
Marilyn D
Friday 05 June 2009
thank you, thank you , thank you, Mark wherever you are.
i made a mistake and ordered flowers intended for Belgium on the dutch site !!! but a phone call from a very professional member called Mark realised the mistake i had made and with in 10 mins corrected it and reordered from the correct place
thank you thank you arena flowers
would recommend to anyone
Graham W
Friday 05 June 2009
Vanessa
Thank u again 4 all ur efforts
Ur service was beyond exceptional, I truly apprecuate it and wil definitely use my discount and ur services n the future
Take care
And thank u again
Kindly
Bobbi S
Friday 05 June 2009
I received phone call yesterday from the recipient to advise me on how pleased she was with the flowers you delivered to her.
Many thanks for an excellent service.
Regards,
FRANCES K
Friday 05 June 2009
the flowers arrived on time they are beautiful and made tanja very happy thank you use ARENA LOWERS AGAIN THANK YOU
Stuart F
Friday 05 June 2009
That was brilliant - beautiful flowers, on time, right place - just perfect. As we say in Far North Queensland - good on ya mate. Giles C. PS Thank you.
Friday 05 June 2009
I am very pleased with the service and will use your services in future soon.
thanks,
Taran M
New Zealand
Friday 05 June 2009
I am very very pleased with the service! will definately use it again! its great!!
Maxine N
Thursday 04 June 2009
Thank you Arena Flowers. My friend sent us a text message last night and she was over the moon when she received the flowers and wine. She loved them!
Thanks again. It was special because she is getting married today (10 am London time).
Many many many thanks for such speedy, efficient service. :))
Regards
Sheila T
Thursday 04 June 2009
Good customer service, kept informed of order, delivery details etc by e-mail
Karen absolutely loved the flowers, beautifully presented. A great service. Highly recommended. Thank you very much
Tracy B
Thursday 04 June 2009
Thanks to you guys (and girls) I certainly did make someome very happy and really cheered them up at a time when they needed it most.
Great service.
I was very pleasantly surprised. Following the thought to send my girlfriend an orchid just after midday, I was happy to receive thanks only a few hours later.
In a time where I'm frequently experiencing a big drop in customer service from so many businesses, you have done a brilliant job of restoring my faith.
I'd recommend your service to anyone.
Kind regards,
Dave G
Wednesday 03 June 2009
Good morning ArenaFlowers,
Yes I have heard from my mum, Sylvia G, her birthday flowers arrived Tuesday morning, the only complaint was THERE WERE SO MANY!!!! I am told the tulips (sensation) were all tight buds and look fantastic. Thank you for helping me make my mum’s day.
Lynda Ö
Wednesday 03 June 2009
Hi there,
I have just received a phone call from my Mother to thank me for the most beautiful bouquet of flowers she has EVER received...she gushed as she told me everything that was included and was so astounded by the variety of flowers included in the "Red Sky At Night" arrangement. It is my parents 40th wedding anniversary and you have help to make it a very memorable celebration.
Thank you all. I will certainly be using you again, and please know that you have gained another customer in my Mum.
Kindest regards
Julie C
Wednesday 03 June 2009
Hi Ruth,
Thanks a ton! Got the 'Thanks call' from our Aunt from Harrow last evening appreciating the beautiful flower delivery by you on our behalf. So that was great. It seem all went well, quality , variety , colour of the flowers, deco and the time of delivery.
Good job.
With regards,
Snehamoy
Wednesday 03 June 2009
Thank you for prompt delivery of the funeral flowers for my aunty. I was able to track the flowers from over here in sydney australia and see they got there with plenty of time. I will gladly recommend your company to all of my friends, both here and in the uk. Thanks again-Alan in Oz
Wednesday 03 June 2009
thank you very much for the wonderful deliver. Mary said that both packing and quality of the flower were excellent
Greatly appreciate it
Sonia K
Wednesday 03 June 2009
Just a few words to say how happy I am with the service I recieved from ARENA.
Excellent pricing and quality of flowers, and my girlfriend was speechless when the flowers arrived.
I shall hopefully have the occasion to use your company again!
Vicki P
Wednesday 03 June 2009
Thank you Arena once again for an excellent service & beautiful flowers my Mother in Law was delighted with her birthday bouquet.
Kind regards
Pauline R
Tuesday 02 June 2009
To Arena Flowers,
The service you have provided has been very efficient. I really appreciate the fact that you value your customers and it shows in your professional communication with myself. I most importantly love the fact that you notified me of the delivery and have made my partner a very happy man, surprised but indeed pleased.
Even though the flowers were not delivered on the day they were ordered, I was very pleased with the fact that the roses were upgraded to deluxe without hesitation, therefore my purchase was even more value for money.
I have now seen the flowers and they are of the highest quality seen at such a reasonable price.
Thank you,
I shall keep your buisness in mind when I need some high quality fresh flowers.
Rochelle B
Monday 01 June 2009
Just a note to let you know that my Mum and Sister were absolutely delighted with the orchids which you delivered last week.
Thankyou for your prompt and efficient service, I will definitely use you again.
Regards,
Linda V L
Australia
















