About Arena Flowers

Welcome to Arena Flowers – one of the leading online florists in the UK, offering the highest quality flowers from around the world at excellent prices.  All of Arena Flowers’ bouquets and flower arrangements are not only beautiful and fresh, but also affordable and great value – as flowers should be.

We believe that flowers in the UK have been overpriced for too long and that UK flower lovers are not getting what they deserve in terms of flower and bouquet quality. We believe that at Arena Flowers we’re different, because we cut out all the wholesalers and middlemen that add time and money to your flowers, and because we strive to give the best possible experience to our customers.

So, when you buy an Arena Flowers bouquet, the flowers will reach you or your intended recipient several days fresher than if they had come from almost any other UK florist. Plus you won’t feel you’ve had to pay a king’s ransom for your flowers.

Find out more about our aims and our team here.

Arena Flowers in the news

Don't just take our word for it - read about Arena Flowers in the news.

 Arena Flowers in the news

Arena Flowers' Awards

We've also won a few awards, both for our services and our floristry. In 2008 we won the Silver Gilt medal at the Royal Horticultural Society's flower show at Hampton Court Palace. See our other awards.

 Arena Flowers in the news

Where do our flowers come from?

Our buying team purchase Arena’s flowers from the largest flower auction in the world, the Westland auction in Holland.  They don’t just look out for great deals on flowers and plants for our customers, but also ensure that the flowers we sell meet our ethical policy and quality standards.

A significant benefit of sending flowers with Arena Flowers is that you will know exactly where they came from – your flowers come from us.  

Strange as it may sound, that isn’t the case with relay organisations (such as Interflora) that will take your order and pass it on to an unidentified partner, via taking a healthy commission, of course.  It is therefore impossible for relay organisations to guarantee value for money, quality, freshness or provenance of flowers.

At Arena Flowers we will only ever relay an order on the rare occasion that we are not able to fulfill an order ourselves with our own flowers and distribution – usually when customers have an urgent need.

Find out more about our views on ethical sourcing, Fairtrade flowers and the environment here.

What’s it like to be an Arena flower?

Life is sweet for an Arena flower. Our flower stems are purchased, conditioned and brought to the UK within 18 hours of being cut.  When flowers arrive at Arena Flowers HQ they are conditioned again, our florists then work their magic and the flowers are sent to our customers as soon as they’re ready. 

Whereas most florist shop bouquets will be have been sitting in buckets, wilting for many days in a heated shop before they are sold, so they won’t look as beautiful or last nearly as long in your vase as ours.

So how do we do things so quickly? Because we buy our flowers from flower auctions every day and don’t go through any middlemen, we can keep storage as short as possible so our customers get the best flowers. Guaranteed.

An Arena Flowers bouquet can easily be handed to you by our driver less than 40 hours after our flowers were still in the ground growing.

Quite often we get a really great deal on flowers. At such times, we pass on these savings to our customers in the form of special offers, via email or SMS (to your mobile).  In our email newsletter we also announce cool new features and provide information from the world of flowers.  What we don’t ever do is spam our customers.

Find out more about our free newsletter & alerts.

 

 

Watch our video featuring our CTO Sam Barton

introducing Arena Flowers & the Team

(Eat your heart out, Davina!)

Arena's Delivery Policy

Your order will carefully packaged within our sturdy flower boxes, complete with their own ‘nappy bag’ and food, and then fulfilled by our delivery partner.  Click for here for more information on our flower delivery policies.

So, how tough are our flower boxes? Click here to find out!

 
If you have any more questions, please see our Frequently Asked Questions section, call us free on 0800 0350 581 (+44 20 8993 5400 for calls outside the UK) or email us at customer@arenaflowers.com.

The Arena Flowers Team

Our Mission and Our Team

Arena Flowers was set up in early 2006, when we got fed up with the level of service and product quality available from online flower shops and decided someone should try to do it better.  Our mission is to provide our customers with an excellent quality product at a fair price (fair to the customer, fair to us and fair to the grower), all with first-class service and absolute attention to detail.  If we do this well, we believe we will make both the sender and the receiver happy and that will make us happy too.

Our team has vast experience in the world of flowers and flower delivery, plus we found some brainy boffins to help us build the site.  We hope you like it.  We are continuously trying to improve the site and our service, so that we can keep offering the absolute best to our customers.  We have a few ideas for new features and products that we think our customers might like but we’d love to hear from you with any ideas or other thoughts (feedback@arenaflowers.com).  Don’t be shy!

Join The Team

Want a new job?  May be you should join Arena Flowers.  Arena employees all share our desire to put our customers first, deliver best in breed service and innovate.  This requires hard work and commitment from our team.  Our workplace atmosphere is positive, fun and motivating; we are a fun yet professional business.  We recognise that this is built very much on the commitment and skills of our employees and it will be going forward.  If you are interested in joining our team, please send us an email.

So you know who you might end up working with, we'll put some photos of the team up soon...then you can change your mind if you don't like the look of us!
In the meantime, thanks for looking.

The Arena Flowers Team

Arena Flowers - an experience delivered
An experience delivered

What makes Arena Flowers different?

1. Quality and value are our passions

We are an established florist. We are not a relay organisation, we do not use middlemen. We buy our flowers directly, selecting the best, freshest flowers.  We use our own florists to hand make every bouquet.

You get the best value and the freshest flowers, every time.

2. Award winning florists

Our team of florists have won awards for their work. They are an expert team, trained in-house. They use their expertise and their passion for flowers to hand-select every stem in your bouquet.

You get a hand-tied, lovingly made bouquet, every time.

3. Personalise your order

Because every order is bespoke, you can add those personal touches. Choose from a wide-range of cards, balloons, chocolates, wines and soft toys. Add a unique message. Even send a photo or video message with your flowers.

You get a personal and unique gift, every time.

4. Complete peace of mind

Our easy-to-use website allows you to create a bespoke gift for all types of occasions; you can select your delivery date, deluxe your order. Since we recognise each occasion and order is special, to give you peace of mind you can track your order at all times and we will let you know the moment your gift has arrived.

You can be confident that your order is in safe hands, every time.

5. We're here to help

Our friendly and knowledgeable customer service team are on hand to help you at any point, whether it's choosing the perfect bouquet or to help write the personal message. If you have any concerns or questions about your delivery, they are a phone call or email away and are always happy to help.

You don't have to worry, we're here to help, every time.

Customer Feedback

  • Friday 10 October 2014
    My niece sent me a message saying they were the most beautiful flowers anyone had ever sent her, they made her cry. So a big Thankyou all the way from Brisbane, Australia. Kind regards Christine L
  • Monday 13 October 2014
    Thanks for making your website so easy to navigate around. When placing international orders it can be difficult but with Arena it was easy. Thanks again HJRM
  • Monday 13 October 2014
    Super service. Flowers were very well received and the perfume lasted for ages. Marion W



 

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