Yes, you can order by telephone. Please call us free on 0800 0350 581 or, if you are calling from outside the UK, on +44 20 8001 0122. Alternatively, you can email us at firstname.lastname@example.org if you have any queries and a member of our team will reply as soon as they can. We try to reply to most emails same day, but this is not always possible, especially during periods of high volumes, such as Valentine's Day. We do not recommend that you send your payment details via email, as emails are not encrypted and could be intercepted. Please note that we do not offer 24 hour customer support. Our customer services hours are 9am – 6:30pm Monday to Friday, 9am - 5pm on Saturdays. Sunday is our day off!